Hwy 5 Auto Salvage

"Very knowledgeable & helpful team. They couldn't help me with a rim, but researched & printed out all makes/models/years that would have a rim for my son's Kia."

"I called Hwy 5 auto Salvage ask for a part for 2017 gmc terrain. High pressure fuel pump on top of the engine, the told me they had one.. So when I came I told him here pick up part I called about the high pressure fuel pump. I drove all way out here, he said they don't have it.. I said you could have told me this over the phone. I would not driven out here.. Bad business you hv the computer right on ur face.. I'll never come back will not Referral Anyone to this place again."

"Just had a very disappointing experience at Hwy 5 Auto Salvage. Went to get a replacement Air Vent Grill for my Toyota Camry. I arrive and he confirms they have it. Awesome! However, he then tells me he does not have anyone to go pull the product off the car for me. They’re all busy helping someone else. Mind you, it is 3:30pm, an hour and a half before close. I even offered to step outside so he could lock up the office and go get it himself. The part is pictured below. It takes less than 60 seconds to disengage it from the dashboard with a flathead screwdriver. The guy at the counter said he could not do that because he had to watch the phones. So, phones are more important than the customer in front of you? He said I would have to come back on Monday to get the part. Today is Friday. If I wanted the part on Monday, I would have just ordered it online and not inconvenienced myself with the drive to your business. Here is my issue. You small business owners want consumers, us, to support you over online retailers. Yet, how can you expect us to give you our business after experiences like this one? I came to you so I could get the part today, not 3 days from now. I was willing to pay more for local business so I could have the part today. Unfortunately, I won’t be back on Monday. Online retailers win again. Save your time on this place, folks. Just find the part online. You run the risk of Hwy 5 Auto Salvage dangling the part you need in your face and telling you that you can’t have it. I honestly just can’t fathom refusing a sale. My mind is blown."

"Quick and easy! I called for a new wheel and they had one sitting at the front desk ready for me when I got there (less than 10 min). Great prices and great service! Highly recommend!"

"It is always tragic when you or a loved one is in a wreck. My daughter was in a wreck in Little Rock on her way back from New Orleans to our home in Kansas. Luckily she was ok but the car was totaled and was towed to J Hook's tow shop. They were the most insensitive horrible place to deal with. I had to have the car removed from the tow shop immediately. Highway Auto 5 was the 2nd salvage shop I called. I have never met a group of people so willing to help. They went out of their way to deal with the tow company and help me avoid any further charges. Highway 5 Salvage gave us a fair price for the car and elevated some of the stress that we were dealing with. They made me feel that me and my situation was important to them and they provided the highest level of customer service. I highly recommend Highway 5 Auto Salvage!"