Prescott Automotive

"Want to give a huge thank you to Ty at Prescott Automotive. He was extremely helpful to our group. After our car broke down on the highway, he gave us a quick tow and even offered to let us drop our luggage off at a hotel before taking us to the mechanic, which we did. Super nice guy and excellent customer service. Highly recommend and very grateful for his consideration. Thanks again, Ty!"

"The customer service rep here is so rude and disrespectful, complete air head. They have had my vehicle for awhile now and cannot give me an answer as to anything that is going on with it. I understand that most shops are backlogged and a quick turnaround isn't feasible. But you would think that a courtesy call would be the norm. It's been a complete run a round."

"The mechanics were nice. They fixed my van at the tune of 2400.00, and then I was charged an extra 4 % for using my card and not paying cash. After I was charged 500 plus for a tow . Without being told, that was what it cost for it. My bad on my part ,I was towed twice in two days on this trip. The tow before ran me 75.00. So yeah, I was flabbergasted when he told me . There wasn't much I could do. And I just had to pay. But if you break down, I Arkansas better have roadside. Cause it will bleed you. Having said that,they were extremely nice, found and fixed the problem on the first go. Knowing I was out of state didn't charge me the storage fee .so I definitely recommend their work integrity. Just pass on their towing if you can."

"We love the people at Prescott Automotive!! Our truck broke down and we got an immediate tow to their shop. The guys there were diligent and honest. When they told us it was not going to be a quick fix, they allowed us to leave it there and wait for the wrecker to schedule us. Such great and honest people!! We are from out of town and will come back to Prescott Automotive for service! Keep up the great work!! Ya’ll are wonderful!!"

"Mr. Lee and his staff at Prescott Automotive are as good as it gets. Down home service with the casual side to ease your mind and the professionalism to get the job done and done right. I wouldn’t recommend wasting your time elsewhere. Give Prescott Automotive a try and you won’t have to worry with trying anywhere else."