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Kilby Automotive
105 Lancaster Road, Hot Springs, Arkansas, United States
About the Kilby Automotive
Kilby Automotive is a trusted car repair institution located at 105 Lancaster Road in Hot Springs, Arkansas. With years of experience and a team of skilled technicians, Kilby Automotive offers top-quality repair and maintenance services for all types of vehicles. Whether you need a routine oil change, brake repair, or engine diagnostics, Kilby Automotive has you covered. Customer satisfaction is their top priority, and they strive to provide efficient and reliable service at competitive prices. Visit Kilby Automotive for all your car repair needs and experience the difference of working with a professional and dedicated team.
Photos of Kilby Automotive
105 Lancaster Rd, Hot Springs, AR 71913, United States
Opening hours of Kilby Automotive
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Kilby Automotive
"Christian owned recently won some oil changes that were donated to a fund raiser they were awesome, easy-going, and very friendly."
"Once again the guys did a great job! Starter went out Weds around 4. They called me Thursday morning to come pick it up. Vic Gandolph"
"Detailed friendly, determined tomake sure the vehicle is ready before released. A little lax regarding communication but, would recommend and use again"
"These guys are the best.. I will always come to these guys for anything wrong with my vehicle. They value customers and are just awesome people all around"
"For a shop that is so highly rated, I’m highly disappointed. Took my 07 Jeep Wrangler in for a multitude of mechanical repairs in October 2022. After living 2 weeks without my daily driver and work vehicle in the shop, my hood was damaged as if something was rolled back into it resulting in a deep dent and scratches to the paint. Was not informed of this damage and discovered it myself after a couple days of having the Jeep back. Called the shop back and they took the Jeep to a local body shop for repairs. Repairs from the body shop turned out great and was it was returned to my place of work within a few days. A few weeks later, during Thanksgiving holiday travel, I discovered that the rear axle seal that they replaced was defective/installed incorrectly. Differential fluid was slung everywhere within the wheel well, all over brakes, and the side of my Jeep. After a call back to the shop, they agreed to fix the issue. Received my vehicle back in a timely manner, but with my personal belongings and tools sprawled across the Jeep. After inquiring why my vehicle was a mess and why my tools were out of place, turns out they were searching for my lug nut key and instead of simply calling to ask where it was. They decided to rifle through every tool bag and compartment in the vehicle and leave it a mess upon return. Unfortunately, I wouldn’t recommend this shop if you want a simple in-and-out repair done correctly the first time. After dropping upwards of $2,500 on the initial repairs, I should not have to bring my vehicle back into the shop twice over two months to fix errors caused by the shop. Based on my experiences, I will not be returning to Kilby Automotive for any other automotive repairs."
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