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River Valley Auto Repair
1700 South Arkansas Avenue, Russellville, Arkansas, United States
About the River Valley Auto Repair
River Valley Auto Repair is a trusted car repair institution located at 1700 South Arkansas Avenue in Russellville, Arkansas. Our team of experienced technicians is dedicated to providing top-quality auto repair services to ensure your vehicle runs smoothly and safely on the road. Whether you need routine maintenance or major repairs, we have the expertise and equipment to get the job done efficiently and effectively. Customer satisfaction is our top priority, and we strive to deliver exceptional service at competitive prices. Visit River Valley Auto Repair for all your automotive repair needs.
Photos of River Valley Auto Repair
1700 S Arkansas Ave, Russellville, AR 72801, United States
Opening hours of River Valley Auto Repair
Monday:
Day off
Tuesday:
08:00 - 17:30
Wednesday:
08:00 - 17:30
Thursday:
08:00 - 17:30
Friday:
08:00 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of River Valley Auto Repair
"I put 1 star because you have to put something, but Paul the owner should be arrested and put in jail. He is a scammer and a manipulator of the elderly. Paul made him pay 15 hundred in advance to purchase the motor. 1+years later they Paul has not touched the truck, won't answer phone calls and when we show up in person he and his team hide inside the shop. He refuses to give a straight answer and is rude and dishonest. My son and I talked on phone with Paul and he's now claiming it was his wife we were talking to and threatening her. He is lying. Absolutely unacceptable behavior and he should be ashamed of trying to scam an 84 yo man. Disgusting...update... went to pay up and remove vehicle as is and owner refused/turned tow truck away then hid vehicle inside shop. Dad went to inspect and found engine removed...2 months later he went to inspect again and found place closed, his truck in lot with hood in bed of truck and new engine installed. Umm hello anyone want a free engine? Or battery etc? I might add in the all the time they have had his truck not 1 once have they contacted him, and a lot has happened where you would think SOME kind of communication would come. Not. One. Time. Despicable treatment of a good, honest, trusting old man. My heart is bitter and broken for him. I am VERY angry. Also every time he goes to inspect they all run and hide behind private doors and don't interact with him. It's just awful. Be warned ⚠️ 7/2023 Update...tried again to get our truck an found the shop was abandoned/closed. Paul merlin closed up shop and fled/stole our truck and many other others. My father has had to file a stolen vehicle report. Contact DMV and insurance. Very sad time for my father. Will await word from police."
"WORST PLACE EVER !! Do not use Paul Merlin for anything engine related. I have waited OVER A YEAR for him to put a motor in my car and he keeps putting me off, hangs up when I call to ask about my car, now claims he’s moving his shop.. and that he would say “where” once he was moved.. he won’t return calls absolutely nothing!! I was told he’s trying to claim abandonment on my car since it’s been there A YEAR!! Never ever use him or his co owner for anything, they will do you wrong !!!! And now there is parts stolen off my car because he won’t keep it locked ! I also have paint damage and quarter panel damage as well that was not there before !!!"
"I just want to give a shout out to Paul Merlin and the guys at River valley auto repair. They have been a big help to me the many times I have took my vehicles to them. From installing an exhaust system in my Dodge Challenger R/T to putting all new spark plugs and distributor cap on my 98 GMC Sierra. They have went above and beyond to help me out when I have needed it most. I recommend them working on anyone’s vehicles!"
"I had the guys at River Valkey Auto Repair put a set of 2" lifted front struts and rear shocks and put tires on a set of wheels for me ! They did a great job and made things super easy . My truck looks so good ! I would highly recommend them !"
"Only used this company because I was in an unfamiliar city and they had good Google reviews - DON'T BE FOOLED!! They are not to be trusted. Kept giving different quotes for different things they diagnosed as the problem for the car starting but cutting off. It went from a fuel pump choke (they had it approximately 3 days before I got that info) with an estimate of about $200 which was good. Several days later (and several different diagnoses)it turned out that it needed a new motor for $3000!! I had it towed to another company where I live and it was fixed for $300. They charged me $100 for this fraud!!! (Wanted to charge me $150 but I didn't have that much). Every time I called there was a different person and the man I talked to initially when I had it towed was never there. DON'T BE FOOLED!! I bet they got friends to do their reviews."
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