Hodges Heavy Duty Truck Parts 3821 South Arkansas Avenue, Russellville, AR 72802

"I wished I had read the reviews of this shop before taking my diesel pusher in for a PM and minor r&r (remove and replace) of an air valve). Incompetent mechanic and a shop manager (Matt) who couldn't care less. STAY AWAY ! !"

"Total rip-off. $800 for a winch out 0.5 miles away. $350/hr with a 2hr min? plus fuel charge and sales taxes when they're literally just across the street! Never going to call them again. No wonder they're always available ... with these rates. Might get better prices from a serious tow company 40 miles away."

"Needed the power steering reservoir replaced and an exhaust leak fixed. Truck started and made no unusual noise, so I took it home. Got to looking at what they did. Power steering hoses were kinked because they hadn't been pushed all the way onto the fittings. Found out just now that they boogered up 2 of the exhaust clamps and never tightened them down. They also like to add to the bill by replacing parts that aren't bad. They don't like to give up the parts that have been replaced either. Those are gone, the scrap left yesterday."

"Very very pricey and the customer service is terrible. These guys towed a 48’ trailer for me to their shop which was less than 10 miles and was charged $4300. STAY AWAY FROM THIS PLACE unless you have tons of money to throw away!"

"Great truck parts store. But the shop personal doesn't do there job and there over priced. I took my kenworth there for a annual inspection and the inspector made one pass around my truck checking off the inspection sheet not really checking anything never got the creeper out and checked anything underneath. There diagnostics team can't seam to figure out anything very big either."