Mike's Automotive, Inc. 3905 Towson Avenue, Fort Smith, AR 72901

"Trust them with an oil change at most. Just make sure they put your cap and skid plate back... I took my '03 Mustang GT premium (FORESHADOWING- *almost perfect body* -FORESHADOWING) to them for a pretty big job, some high dollar work and I was recommended to them. Not only did they not do the work, they damaged the rear bumper of my car, and had time to drive my car, but NOT pull it into a bay, or communicate with the customer? At the most basic level? I was scheduled for work that Jerry and Mike told me would take a couple days. So I drop the car off on Monday and order some last minute parts. The parts arrive not even 2 days later making it midday Wednesday at this point. I get no call for the rest of the week to only call them with ample time on Friday for them to tell me to call on Monday. So now I call Monday and Jerry tells me they haven't even touched it, they HOPE for some time this week. So I tell them I'll pick it up the next day. The car is backed in (close to the wall) not pulled in like I had it. A GOUGE/scratches on the rear bumper, plus a change on the odometer. My odometer does mileage to the decimal, look it up. So don't tell me 'it must have been at the change of a mile'. That place is a horror story that I have already saved people from on the local forms. Do what you want. Not to mention he steals and o2 extension harness of mine. I ordered 2 incase one was faulty. (Im working with an aftermarket supplier and I didn't want any mistakes.) Maybe he thinks I wouldn't notice, or he didn't know I ordered 2. But THAT is the integrity of this man in a nutshell. A $54 part.."

"Took my car here for a claim for carvana. They were very professional and talked me through the process. They did a great job keeping me informed, and the work on my truck was top-notch."

"First time using these guys did a good job on first half. Ran my gas out of my vehicle while working on it then charged me to put more gas in it. When it was picked up it was on empty. Told me it would be X -amount of dollars for a part plus a little extra for labor (to plug is a new wiring harness for heater. Labor ended up being more than what the part cost was (part was $250.00"

"I'm very happy with their service. I brought my car in with no idea what was wrong. They explained everything that needed to be fixed and explained the charges. The price I paid was the same as the quote. This company is highly suggested."

"I will never use this service again. I dropped my car off to have the ac serviced and an oil change. Paid my 220 dollars and now my blower is making a massive noise and the speed adjustment no longer functions. It worked fine before I dropped it off. Now they want me to pay the another 175 to fix something that was not broken before they worked on it. Sorry I will find someone else."