AutoZone Auto Parts

"They were nice but they need more than 1 cashier. We stood in line forever"

"I was having trouble changing out a bulb on my Chrysler 200 and another auto parts store employee had told me I was going to have to YouTube it. I went to the Grand Avenue AutoZone and the manager, Carlos McDaniel, came outside changed the bulb in like 2 seconds and put on my new windshield wipers I had just purchased. He insisted that I sit in my car because it was cold and rainy. He was so helpful and accommodating. I'll never visit another parts store again if it's not his store!!! Thank you so much for your help!!"

"I’m here listing my own personal experience with this Auto Zone on Grand Ave Ft Smith Ar ….head guy named Jason Morales is the most rudest thang on earth!! I had to exchange a fuel pump 3x ending up with still being sold a bad fuel pump,, he did exchange it 3x at this point this needs to be addressed with your parts guy or company I would think!! So went to oreily bought fuel pump and lord beholds it works! My car is now running!!! Auto zone didn’t warrant their parts! He wouldn’t even refund my money!!!! So until someone with dignity and some pride can run it don’t go to buy any parts!"

"My battery died today, so I got a jump and headed to AutoZone on Grand Avenue. Monica C. was very helpful and assisted me in selecting the best battery for my requirements. And then she installed the new battery for me! Thanks Monica C., employees like you are why AutoZone is my go-to for auto needs."

"Came in store asked for a car part lady worker there decided to raise her voice and tell me she didn’t have that part I told her I called a hour ago she said she doesn’t know anybody that talked with me proceeds to ask me if the guy on the phone was Hispanic or white like her I said Hispanic. She just shurgs her shoulders and while a Hispanic employee is was helping me she yelled at him and me that the part wasn’t going to be delivered same day until tomorrow. Overall was poor customer service and if she is a manager or supervisor she needs to be released from her position."