Brian's RV & Generator Repair
About the Business
Brian's RV & Generator Repair is a trusted institution located at 309 West Apple Blossom Avenue in Lowell, Arkansas. Specializing in car repair and electrical services, they offer expert maintenance and repairs for RVs and generators. With a team of skilled technicians, customers can trust that their vehicles and equipment will be in good hands. Whether it's routine maintenance or a complex repair, Brian's RV & Generator Repair is dedicated to providing top-notch service and ensuring customer satisfaction. Visit them today for all your automotive and electrical needs.
Photos
Location & Phone number
309 W Apple Blossom Ave, Lowell, AR 72745, United States
Reviews
"Was the worst interaction I have ever had with a business. Brian scolded me for not thanking him for being willing to look at my rv. When I tried to discuss my issues, he cut me off bluntly and didn't want to hear a word. When I asked where he was located, he could not have been more rude. I can only imagine what I would have been in for had I brought my rv to him. In complete shock, I finally hung up on him. You should believe all the one star reviews"
"As others have said Brian called me back quickly. I ended up taking my work to him to have him fix my issue. That is were the good ended. As I was telling him what was going wrong he cut he off and informed me that he was the technician and I was not. Okay. I was only trying to tell him what the problem was and what I had previously done to try and fix the issue. He then cut me off again and said he knew all about the issue and knew what needed to be done. Honestly, I was floored by how rude and condescending he was. Who treats a customer that way? I run a business and I would never dream of talking to a customer the way he talked to me, and apparently talks to other customers. His rates are cheap, but be prepared to be belittled and verbally abused if you choose to have him work on your stuff."
"Brian fixed my furnace vibration, adjusted stabilizer jacks, adjusted awning, checked slide seals and installed a soft start as well as a new module on the airconditioner. All done in a timely professional manner as well and at a fare price. I had no issues as described by some of the other reviewers. Will definitely be using again when needed. EC Forbes"
"Experience started great, but ended poorly. Bryan seems nice and returned my call quickly. I asked for an estimate of my RV for hail damage. He looked at two sides and forgot the other two. Asked to redo the estimate and told him we wouldn’t be repairing, but would be selling as-is. We talked about this several times. He completed the estimate, but submitted to my insurance that he’d be completing repairs. They sent a check to him and he tried to call me and manipulate me into using him for repairs. We’re now 4 weeks into this and I had to have the insurance company cancel his check. He called me upset, accused me of insurance fraud, and hung up on me. I never got the chance to try to present the truth he’d been refusing to hear up to that point. Disappointing."
"Called this repair shop and nobody answer. I got a message to leave a note so I did. In the meantime I made an appointment with someone else because I need to get the work done as soon as possible. the owner called me back later in the day. I told him I already made an appointment with someone else. He said I see you are just wasting time and calling around and then rudely hung up. Not the way in my opinion to act. He lost out by not answering the phone. If he acts this way on the phone, how does he act face to face? I will never take work to this person or recommend him to anyone."
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