Jiffy Lube 1849 North Crossover Road, Fayetteville, AR 72701

"I was very happy with the customer service, and the vehicle service. I was told what needed attention but never felt forced to buy anything. Lobby and work bays were clean. I will use them again."

"Edit: I emailed twice and have been ignored. I called this place one day and asked if I would be able to get in for a same-day oil change. They told me they didn’t have anybody in the bay right now and if it stayed that way they would be able to have me in and out in 20 minutes. When I showed up, there was nobody in the bay and they pulled me in immediately. I talked to a lady about what type of oil I wanted and the service I wanted and sat inside. 15 minutes later, a guy technician came and asked me all the same questions, and said the lady technician had taken off and didn’t share any of the information. When he came in, he also told me I needed a new rotor and brake pad (on a car that has been driven about 30,000 miles) and then went back out. He again came in about five minutes later, to tell me that I needed a new windshield wiper blade. My windshield wiper blades were fine and in perfect condition when it was raining all week, but magically were fraying/peeling after he did his “multipoint inspection “. 30 minutes later, they still were not done with my oil change and only apologized for the delay when I made a comment about it, and kept telling me how busy they were even though there were three techs there when I arrived and no other vehicles. They also seemed to have plenty of time to stand around and talk to whatever delivery driver showed up during when they were supposed to be doing my oil change. So I got an oil change (even with a coupon, this place was $30 more than the same type of oil change that I’ve gotten elsewhere) but lost nearly an hour out of my day, and now need a windshield wiper replacement and to wipe down my keys, steering wheel, and gear shift grime due to them having their hands on my vehicle. Will not be returning, and will actively tell people not to take their car here for service."

"They were amazing! I know nothing about vehicles and they were patient and extremely helpful the whole time. James and Chris went above and beyond by explaining everything. They even went the extra mile to show me all of my options for tires and print off the list. I strongly recommend!"

"I cannot say enough good things about the people that work here. I mentioned having a problem with the heat in my car and they had the part there to fix it the next day. They were so helpful and I felt like they were honest about the things that needed done. Plus the price was super reasonable for the amount of work/time they had to commit to fixing that issue. This is definitely where I’ll be going from now on."

"Great service, speed and rates. Definitely recommend the Jiffy Lube on N Crossover (Fayetteville, AR) for oil changes and multi-care vehicle services. The new manager, Virgil and his crew (Miguel) were friendly, professional and helpful throughout the entire experience."