Faytown Imports 811 South Turner Street, Springdale, AR 72764

"Mike and his team worked on my daughters 2011 VW Tuguan. He was able to quickly diagnose the issue and even got me a better deal on the replacement part. They also called when they found other issues and gave me the option to approve the extra work vs. assuming we'd pay, avoiding surprises on the final bill. Despite them being swamped, they were able to accommodate me and had the vehicle back in a week. Highly recommend Faytown for any European vehicle service or maintenance."

"I dropped my bmw 340i off with them after hitting a nasty pothole and destroying my suspension. They were able to diagnose and order all parts within the next day. After this, they were able to handle the work within 4 days even though they are jam packed with cars. Great group of guys and I will definitely be taking my car back here in the future."

"Our VW was in for repairs three months ago, with a recurring check engine light problem. Other shops had "fixed it" and sent it home, only for us to find the problem recurred in a few weeks. That's why I waited to post this review. The mechanic (Kaden) seemed very thorough and very knowledgeable. I asked him to check over the car and see if it needed anything. He diagnosed and fixed several problems (including vacuum leaks) and made a special effort to get the job done in time for a trip. I especially appreciated the practice of sharing videos of the car exhibiting the problems they propose to fix. The car is running well, with no sign of the previous problems. Without being asked, they fixed some other minor problems, like an oil leak from the drain plug. Recommend this shop highly."

"These guys know a lot about cars and always do their best to make sure every car is taken care of in their best ability. They’ve done a lot of work to my vehicle and always make sure I’m safe on the road. They offer many kinds of services for all kinds of auto care."

"I highly recommend this shop. My back window regulator broke on my BMW X1, and they were able to get me in sooner than other shops in the area. I’m so glad because the service was great! I called Wednesday and they got me in on Monday for a quick diagnosis. The part arrived late Tuesday so I was able to drop my car off Wednesday morning and everything was done by that afternoon, well before expected. Everyone I spoke to was friendly & professional. They were honest, fair & communicative. I will definitely return for future services."