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Grease Monkey
1783 North Crossover Road, Fayetteville, Arkansas 72701
About the Grease Monkey
Grease Monkey is a trusted car repair institution located at 1783 North Crossover Road in Fayetteville, Arkansas. With a team of experienced mechanics and top-notch equipment, Grease Monkey offers a wide range of automotive services to keep your vehicle running smoothly. Whether you need an oil change, brake repair, or engine diagnostics, Grease Monkey has got you covered. Trustworthy and reliable, Grease Monkey is your go-to destination for all your car maintenance needs in Fayetteville.
Photos of Grease Monkey
1783 N Crossover Rd, Fayetteville, AR 72701, United States
Opening hours of Grease Monkey
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
08:00 - 16:00
Sunday:
Closed
Reviews of Grease Monkey
"I took my car in for service elsewhere after noticing anomalies after your service a couple months ago. I had to pay $2,700 in service and $800 of that is because my brakes are metal on metal with the rotors... the brake pads you've been "regularly inspecting" for two years. Based on other reviews and the abhorrent condition of my brakes I am lucky nothing else was wrong, because a 16 point inspection was never done despite being on my receipt."
"I have been seeing you for service for 2 years. You billed me each time for a 16pt inspection. I took my car in for service elsewhere after noticing anomalies after your service a couple months ago. I had to pay $2,600 in service and $800 of that is because my brakes are metal on metal with the rotors... the brake pads you've been "regularly inspecting". My only conclusion is that your technicians lied about inspecting my brakes, because any competent mechanic would have noticed the damage."
"The lady behind the desk did not even speak to me until she asked for my payment. All I was got was my tires rotated and I had them put on new lug nuts I had bought, they proceeded to charge me 50$ of labor for a job that took them 12 minutes. She said it was an “extraction fee”. I watched the whole time, there was no “extracting”, they just took off and threw away my old lug nuts, moved the tires, and put on the new ones. Will not be bringing my business back here."
"Fast service and fair pricing. I did not like their policy of getting out of the car during the oil change like every other company in NWA offers. The sticker in my window only says the miles on the vehicle when it was serviced instead of a notification of when the next service will be due. I will not return here."
"The Grease Monkey so-called guarantee has a loop hole big enough to drive a truck through. Assuming the techs at this garage did not service the truck. Because if they did, there's a good chance the truck won't run at all. The techs at the Crossover garage installed the oil filter on my truck incorrectly on a Saturday. The business is closed on Sundays. On Monday, after driving about 100 miles to Vinita, Oklahoma, I realized that all of the oil had drained out and the engine of my truck was very close - within minutes - of burning out. By the grace of God, I was able to get it fixed in time. I have pictures to document the mistake. The techs here said my truck was in great shape after they did this work. So the mistake is clearly on their end. Now the business is refusing to give me a refund on the dangerously incompetent work they did. They're saying that I had to bring the truck into this specific garage before they will provide a refund. This was impossible because I was 100 miles away when my engine nearly burned out because they had installed the filter incorrectly. I was treated rudely when I called to ask them to honor their guarantee. The person I spoke with said there was no other telephone number I could call to register a complaint or arrange for a refund. I was given an email address which does not work. The person I spoke with told me to just google Grease Monkey if I had a complaint. There was zero effort to make things right. I have pictures to document the mistake. Steer clear of this place for your own safety."
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