Starbucks

"Staff is always changing, new people are hired and don’t know how to make the drinks resulting in a longer line"

"CK is the best barista! She deserves a raise!!!! Five stars all around for her"

"Before I explain my complaint, let me say my visits to this Starbucks location are usually great, even when it gets super busy. Today, I asked for a drink without ice, but the drink I received was full of ice. I showed the barista that my drink specified no ice and asked if they could fix it. The barista took my drink, poured the liquid into another cup, and filled the rest with milk. I asked for a Caramel Brulee Latte but received a drink that tasted like milk."

"I was trying to buy a gift card. Should have been simple, but it took three different people to try and help and I think one was a manager. I was told they had a new system which is why they had trouble. I left after about 12min... empty-handed."

"I went in at 945pm(15 minutes before close) on April 7th and ordered a Venti Caramel Frappuccino. Instead, the baristas(irritated I was even there 15minutes before close) made me a créme Frappuccino while whispering that I was so rude for even coming in at that time and they weren’t going to make more coffee because they had already poured it all out and I probably wouldn’t even notice there was no coffee in it(I did and I heard you). I paid 6$ for a creme frapp when I needed coffee! I understand time is money but I came in before close and paid for a drink I did not order while the baristas mocked me. My time and money is valuable too!! Not that it was there bussiness but I had come in that late because it was the only Starbucks open at the time after I had just left hospice care for my grandpa, I also work full time, am a full time student at the UofA and I am a mother. My time and money is valuable too:). To put it shortly, service there is TERRIBLE and those baristas should be fired, as they do not care about the brand or company they work for and mistreat their valuable customers(I’ve been going to Starbucks everyday, sometimes 3 times a day for the last ten years)."