Rent-A-Center

"I will explain more at a later date I had forgotten to do my review sooner but DO NOT BUY FROM THIS COMPANY. THEY DON'T HELP ONLY try to entrap you. Do not trust these sales men!"

"Went there to try and get a couch. Was told that we would need just proof of address and ID. Told them which couch we wanted, we were then told to scan a qr code, fill something out, and then in a week we will get an email? Just a weird experience overall, was not a fan of the lack of enthusiasm walking into the store. Was met with monotone hello's. I definitely won't be coming back here. Went to a different place, got a couch, and it was delivered same day."

"Very bad customer service! They are expensive compared to what u find online and will not work with people during these trying times. They showed up at my house over one day late, while I had company visiting and refused to leave until they seen payment. I wasn't at home at the time because I was out making the payment. We have since purchased better quality furniture at a much more reasonable price and without all the hassle I was receiving from the rent a center crew."

"Terrible terrible terrible customer service. We were told the couch we selected was brand new and would be delivered on Tuesday. Tuesday evening, an hour after they said it would be delivered, I called and was told "oh yeah we aren't coming today due to being short staffed." A phone call would have been nice. So we were told it would be delivered Wednesday. Wednesday, again an hour after our delivery time, I call them yet again. This time not only am I told they aren't coming, but that the couch I selected wasn't available and I would have to choose another. I asked why I was originally told it was brand new and they said "well it was brand new when we first got it but now it's missing parts" We decided to terminate our agreement and went to aarons. The next day they delivered a new couch to our home. Just saying, if you value your money and your time go literally anywhere else."