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Professional Counseling Associates
405 North 2nd Street, Cabot, Arkansas 72023
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About the Professional Counseling Associates
Professional Counseling Associates, located at 405 North 2nd Street in Cabot, Arkansas, is a health institution dedicated to offering pathways to wholeness, healing, and hope through caring and effective mental health services. Our mission is to improve the lives of individuals and families in our community, while supporting other caregivers and service providers.
At PCA, we value our diverse and professional staff, and strive to continually improve recruitment, growth opportunities, and staff retention. We believe in the importance of partnerships and community networking, serving as a resource for caregivers and organizations.
Our services are measured by client improvement and satisfaction, as well as community impact. We work to maximize revenues and resources to meet the needs of those we serve, while minimizing costs and duplication of services.
We also aim to educate the community about mental illness and mental wellness, reducing fear and prejudice and inspiring trust in the value of PCA's mental health services. If you are in need of counseling, please call one of our clinics to schedule an appointment. In a life-threatening situation, please call 911.
Professional Counseling Associates comply with Federal civil rights laws and do not discriminate based on race, color, sex, national origin, disability, religion, age, sexual orientation, gender identity, or ability to pay. We understand that seeking counseling may be difficult, but we are here to help you on your journey to healing and wellness.
405 N 2nd St, Cabot, AR 72023, United States
Opening hours of Professional Counseling Associates
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Professional Counseling Associates
"I have spent the last year working as an Intern for Arisa/PCA, in various locations. I have found that the providers work together to ensure clients receive the best care possible, timely appointments, and walk in crisis services. Most of our facilities have received or are in the process of being updated/remodeled. We have also taken part in creating food pantries and a clothing closet for our clients to utilize as needed. We have implemented a community out reach project via the Jacksonville Library. I am grateful for the opportunity to work with amazing providers and staff while serving our local communities!"
"Update - 5-13-2019 They Cancelled my appointment weeks later because i sent in a complaint. They said they can no longer render services to me. Update - 4/25/19: I been trying to send a formal complaint against the staff and looks like i have to either go down and ask the people who i am filing the compliant against for a form to write out and give it back to them OR if i call their head office they refuse to let me file a compliant without very reveling information. TL;DR - People at front desk have no patience or kindness. Treated me like i was an annoying inconvenience, wouldnt help me with any questions i couldn't ask any questions without rudely having annoyed tone of voice or mannerism telling me they refuse to answer me anymore and then started telling to me leave and i need to leave. Original Post: I really don't want to go here but it's my only choice as of now. The staff are very rude and unprofessional! Even their letters they send out are rude. I had to stop going because of they refused to help write a letter to DHS to help keep my EBT/Medical so i thought i was losing my way to pay for stuff so i cancelled my appointments and the letter they sent out basically had the tone of "well i guess you cancelled you dont wanna be seen by us we're closing your file" didn't even get a phone call or anything asking why i cancelled or a grace period something just less than a week just file closed. Other places i been to seem to care enough to give me a call to ask why i was cancelling probably cause its Mental Health. and so a month goes by and then i started receiving letters about i owe them money and the finical people told me i could go down and pay for it well okay weeks later i found out i can keep my medical so i started back up with them cause with my medical BCBS everybody i called nobody can see me over booked couldn't get in until months later etc. So i went down to the Cabot PCA and turned my paperwork and than asked them about the money and they basically dismissed me had attitude like i was an annoying inconvenience and told me to call the finical people and i was just trying to ask them questions they got real hot and puffy literally hand movements raising voice stern tone of voice and than told me to leave every time i would try to ask them stuff they would say leave and you need to leave i could't even ask for their names. They wouldn't even try to look up anything and wouldn't even listen to what i had to say they basically said we told you what we told you and thats it. They treated me like i was an annoying inconvenience. How do people talk to people with Mental Health like that. They don't seem to care about people. and the same attitude when i asked what hospitals are good cause i dont know the area and they basically had rude behavior and basically rudely told me to shut up and fill out the paper work they can't help me with it and started naming ones meanly and just told me to pick one and when i was done basically snatched the paper work from me."
"I was referred to this place by my doctors office. I only got to see Jeff only one time in the past 4 months and had to go to another PCA to be seen by a psychiatrist. The place wasn’t that clean or professional. I would not recommend anyone to go here it will waste your time"
"THEY ARE REALLY BAD."
"My Nephew sees Mr. Jeff Walker. My brother was told over these past four years that Mr. Jeff Walker was a counsellor. What a lie!!!!! He is only a Licensed Clinical Social Worker. He doesn't even have his Masters in upper graduation. As a false "Counsellor," he has been treating my nephew incorrectly, because of his lack of credentials as a qualified "Counsellor." No Credentials in counselling, no Credentials in practicing as a Counsellor. All FALSE. My nephew suffers from brain seizures. This has caused harm to my nephew as MR. JEFF WALKER is telling my brother to put my nephew into a Rehab Centre for the rest of his life. My nephew does NOT need a Rehab Centre. He needs to be at home surrounded by a loving and helpful family. This guy is NUTS. Maybe he NEEDS to go to the Rehab Centre. DON'T GO SEE HIM THINKING YOU ARE SEEING A COUNSELOR. BIG FAT FALSE LIE!!! I live Houston, TX and have a Masters in Psychology. Therefore I have CREDENTIALS and can judge this guy as not having any psychology credentials to be called a Counsellor. STAY AWAY FROM HIM!!"
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