Dermatology Specialists
775 Prairie Center Drive, Eden Prairie, Minnesota, United States
About the Dermatology Specialists
Dermatology Specialists is a premier beauty salon and health institution located in Eden Prairie, Minnesota. Our team of expert doctors and skincare specialists provide a wide range of services to help you achieve healthy, glowing skin. From dermatological treatments to hair care services, we are dedicated to helping you look and feel your best. Visit us at 775 Prairie Center Drive for a personalized consultation and experience the difference our expertise can make in your skincare routine.
Photos of Dermatology Specialists
775 Prairie Center Dr # 370, Eden Prairie, MN 55344, United States
Opening hours of Dermatology Specialists
Monday:
07:00 - 16:30
Tuesday:
07:00 - 16:30
Wednesday:
07:00 - 16:30
Thursday:
07:00 - 16:00
Friday:
07:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Dermatology Specialists
"IF the front desk staff and customer service reps were as kind as the doctors here this would be a great place to go. However, I have NEVER had a warm welcome let alone a hello when going to Edina or Eden Prairie offices. The staff at both locations working the front desk have the personality of a saguaro cactus. If you hate your life and job go do something about it and stop being passive aggressive to customers that pay for your employment. The scheduling/rescheduling for appointments is a joke. They cancel my 6 month appointment each year then want me to call them back and re-schedule. The wait time on trying to schedule an appointment is as fast as when horses delivered the US Mail. I am going elsewhere. I suggest you do as well."
"Dr. Hook has the best bedside manner. She is so smart and is so kind and fun and just puts everyone at ease. She treats my daughter like she is the patient/decision maker and I have watched it help to build her confidence- it is so important to become an advocate of your own health and Dr. Hook has done that for Lauren. She also solved her medical condition! I would recommend her 100%. (I rarely write reviews- she is just someone I would want to know about if looking)."
"Culture feels bad from the minute you walk in; front desk staff are impatient and aloof. I had an Apt with Dr Hoffman; do not recommend. She did a once over, asked me the same questions as the form I was asked to fill out in the waiting room without even reviewing the form and then prescribed me an antibiotic for acne which did absolutely nothing. It feels a lot like they are just turning and burning patients without taking a comprehensive approach to patient care."
"Worst experience if you are going there for your infant or toddler. It was very difficult to get appointment from Dr. Hook, once we got the appointment after waiting for a month, she cancelled on the day of. Considering she was popular and recommended by the pediatrician we decided to reschedule even though the Dr decided to take a off on the day. Had to wait another month to get to the appointment. Patients are required to fill papers online before they meet the Dr. The site does not work so we were asked to reach early. There was one patient before us to see Dr. Hook. They were called in on time and we continued to wait in the room for the Dr to show up. Nurse knew that the toddler was probably getting impatient and was hungry but even then she didn’t relay this to the Dr. After waiting for 50 min, in the room, with a young child who was getting restless by the minute we decided to give up. Dr. Hook never showed up and the staff never informed us on how long we would have to wait. For all the parents who have young kids, please look for alternatives as you and your child might have to suffer because of the long wait times and unprofessional attitude of the staff and the Dr. After waiting for over two months, our child still has not been able to get the required treatment."
"Dr. Healy is very good. However, the clinic has poor communication options and is disorganized and inefficient with archaic systems and record keeping. These issues impacted my treatment and care decision nearly a year ago. All these things were discussed with the clinic and my doctor at that time. Not having access to my patient records electronically was a problem. Results are mailed via postcard weeks later. It took three in-person requests during different visits and a telephone call to a special department and weeks of waiting to get paper records in the mail. Because I like Dr. Healy, I was hoping that the clinic was at least starting the process to become more efficient and offering better communication with patients. When I tried to schedule a new appointment, it was more difficult and time-consuming than last year. And there was no availability for nearly four months. I was told that they have not modernized their systems. And they don't know when they will. It is important to me that the clinic I go to practice continuous improvement. Efficiency, access to information and patient communication are critical."
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