Matt Black: Allstate Insurance

"Super unhappy with this branch. I've paid my premiums every month for years. When a storm comes through and I needed a new roof there was 1,000+ reasons why they weren't going to replace it; Even making it out to be my fault! Every person I spoke with was ruder than the last. Let's just say I am no longer with this company due to how they handled (or didn't handle) my legit claim."

"I am a mortgage lender and needed a quote for a borrower. Amanda Lovell got me a great quote and an insurance binder in an hour! The borrower was able to close on his house the next business day!"

"I recently called to discuss policy options as my premiums had gone up. I spoke with Erica and two other gals in the office. Also, Jackie, everyone was very helpful. Explained what I needed to know and or even able to help me save some money I would highly recommend the agency and the people that work with the agency. Jackie even helped me with some questions I had on my daughters quote from Allstate in Florida. And now she is switching to Allstate also."

"I only got to know this team for a year but they went way way out there for me and were always very kind. They did follow calls and I truly felt they cared about their customers and STRIVE to keep them. They were competitive with some other companies but I did not make a claim. I have switched to another company (USAA) because of the military preference and a better metal roof replacement policy. I was 100% satisfied and happy with the Matt Black Agency folks during my short time with them. I would recommend that professional team. Thanks again team."

"My experience with Allstate has been phenomenal. I lost my apartment to a fire seven months ago, thankfully, I had renter's insurance through Allstate. Each agent has been so caring, helpful, patient and kind. I didn't anticipate an insurance agency to be so helpful - as past experience with other agencies has oftentimes added insult to injury with claims. Allstate treated me as a person facing a tragedy - they've been my ally throughout my experience. I can never express how meaningful this has been and how much peace it has brought me. I am so grateful for each individual who has assisted me along the way these past seven months (they are still assisting me as my home hasn't been returned to me as yet) - your kindness and compassion means so much. *I cannot emphasize the importance of renter's insurance - the chaos of suddenly losing your home to a fire is unbelievable - without the immediate assistance and housing of renter's insurance (seven months later, I am still utilizing the coverage) this situation would have been unbearable. Thankfully, I am temporarily displaced - without renter's insurance - I would have found myself homeless. Thank you!"