White Drug Pharmacy 2475 32nd Avenue South, Grand Forks, ND 58201

"This place has quickly gone downhill. Waited over 30 minutes in drive thru for amoxicillin script for my kid."

"I very rarely give one star to any place but seriously White Drug Pharmacy?! I know you’re a busy place but I just wanted to purchase a bag of cough drops and I’m waiting and waiting as you have no area to simply check-out. Sorry guys but I will never be back to your store and I certainly won’t have my prescriptions filled here."

"This has been my pharmacy FOR YEARS and I’ve always had nothing but top notch customer service and they’ve went above and beyond to help make sure I have all my meds in a timely manner. But today,I experienced a call that hurt my feelings so bad I was forced to transfer to a completely different pharmacy! I won’t go into specific details,but I was berated and spoke to so condescendingly that I was nearly in tears. I called and asked a simple “Is this Thrifty White in Grand Forks” and “Do you have any prescriptions ready for me?” and Cindy’s response was very sarcastic and full of pure unprofessionalism,I thought I was being pranked at one point. I understand we all have bad days,and maybe the call before mine was someone being rude to her,but that’s no excuse for how I was spoken to! At one point in this nightmare of a call,she explained that I absolutely couldn’t expect to get my meds today because I didn’t plan and call in early enough(which has never been a problem in the past),so I said “I did not know that?”,her response “THAT’S WHY IM TELLING YOU!” and I could practically see the eye roll thru the phone! The entire call couldn’t have been more than two minutes,but in those two minutes,this Cindy person broke two years of trust,respect and admiration I had for this pharmacy and their place in my health care journey! If you call and get her on the phone,I strongly advise hanging up and calling back until you get a kinder,more helpful technician!"

"I started coming to White Drug after my pharmacy never had the meds my son needed on hand. I was shocked how simple it can be! They are open late so you're not running after work, they have a drive thru, and they have never been out of the needed medication. Will never go back to where I was before."

"Excellent service and friendly people, even when they're staying late for those of us who procrastinate!! It reminds me of the personal service you get in a small-town pharmacy; you're a person, not a number. The team goes out of their way to get your prescriptions to you, contacting providers, and giving personal service on an ASAP time frame when I'm rushing out of town at the end of the day! Thanks to all of you for going go those extra miles!!"