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Hilton Garden Inn Little Rock Downtown
322 Rock Street, Little Rock, Arkansas, United States
About the Hilton Garden Inn Little Rock Downtown
Hilton Garden Inn Little Rock Downtown is a modern and stylish lodging establishment located at 322 Rock Street in the heart of Little Rock, Arkansas. This hotel offers comfortable and well-appointed rooms, convenient amenities, and exceptional service to ensure a pleasant stay for guests. With its central location, guests can easily explore the attractions and vibrant culture of downtown Little Rock. Whether visiting for business or leisure, Hilton Garden Inn is the perfect choice for a memorable stay in the capital city of Arkansas.
Photos of Hilton Garden Inn Little Rock Downtown
322 Rock St, Little Rock, AR 72202, United States
Reviews of Hilton Garden Inn Little Rock Downtown
"Valet was very helpful. Thanks to Logan he made the transition very smooth for me and my people. And the hotel was very nice and clean. We went to the rooftop, very great scenery and there was a bartender. I think his name was Darius very consistent, and always kept a smile He was a great person."
"I'm a Hilton Rewards member and I've been faithful to Hilton for years. That may not be the case after staying at this hotel. There's a night club on the roof and a bouncer outside the elevators in the lobby! We share the ride up the elevator with drunk party goers headed to the roof. They put my family of 5 on the top floor right under the rave that's currently going on. My entire room is vibrating like the inside of a speaker box. There's no way my 3 year old or any of the rest of us could possibly sleep through this. Last night it sounded like people were throwing chairs around up there. I had to download white noise apps on my wife and I's phones and turn the volume on the up to try and get sleep. My complaints were met with "well it only happens once a month." I'm not sure how that explains last night. This hotel absolutely prioritizes the experience of the party goers over the people who are actually staying at the hotel. This is one of my worst hotel experiences."
"Great friendly service from start to finish. Valet was awesome and prompt . Check in was great we have a dog and we received a bag of doggy treats. The room was clean and fresh valet was prompt again with zero delay on our departure. The restaurant onsite was also awesome food was perfect and had great service."
"Pros: Very spacious and modern rooms. King size bed was very comfortable. Bathroom was nicely sized as well with glass shower. Valet parking Gentleman ( Young blond hair gold chain sorry didn’t get his name) was extremely courteous and on point 10/10. Cons: You MUST valet park which is 27$ a night!!! This is crazy and when making reservations on the phone was never mentioned. Breakfast is NOT included and is 12$ per person we looked before deciding to just go somewhere local and it was your typical mushy egg, soggy bacon looking breakfast not worth it. Room has an older style window unit kinda loud and rattly did not do a very good job controlling humidity and keeping the room cool. One of the RUDEST night time front desk clerks. Again did not get her name middle aged with nappy hair. She had good rudimentary customer service but outside of the deviated normal procedures she got catty very quickly and I did not appreciate her tone and attitude. Despite being downtown area was boring with no scenery, also did not seem very safe either which is not good as they take pets yet have no greenery for them. Did not use indoor pool or gym so I can’t comment on that. Overall in my opinion the pros get drowned out by the cons there’s to many places to stay here in Little Rock to have to deal with this wanna be boujee hotel."
"We are on the road frequently- so this is based on my own experience with staying similar mid-level hotels across the country. Pros: - the room was really nice & clean (we were in room 621- standard king) - it was really quiet - and we were there on a Saturday night - the staff - all of them- were incredibly friendly and helpful- Rachel at the front desk was personable and greeted us with a smile. Those we interacted with at breakfast were also some of the nicest hotel employees we’ve ever interacted with. They all deserve lots of kudos! - the location was perfect for us- we like to get out and walk to restaurants and parks - we had a great experience doing just that from this hotel. - there’s a rooftop bar here - we didn’t have a chance to visit it, but I do feel like having that option is an additional pro for this property. Cons: - the parking was very expensive compared to others ($27 per night) considering it was in an open uncovered lot that anyone could walk into from the street and self parking wasn’t an option. So you must include this in what you are already paying for your room stay. - breakfast was very underwhelming- we stay at other similar hotels often where the breakfast that is identical to this is offered for free as part of your stay. When it’s free, I’m good with the mushy eggs, limp bacon, and almost zero gluten free options- but not when you have to pay $10 per person. Granted, $10 is pretty cheap but honestly, I would have paid double to have a server and a real breakfast menu. The $10 is just for the food itself that you go and get for yourself from the buffet. - this is a pet friendly hotel (shrug is appreciate) but it does come at a cost - an additional $75 per night and for that price, most properties have a dedicated area for pets to go outside. This wasn’t a huge issue, but it was a slight inconvenience. Overall- not bad at all but due to all of the additional costs compared to the value, we wouldn’t stay here again."
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