Coachman's Inn 420 East Main Street, Magnolia, AR 71753

"Rooms were clean but had a burn hole in the comforter. The pillows were worn out, and the breaker continued to flip every so often."

"Towels had several large holes in them. Room had an ironing board, but no iron. Breakfast was frosted flakes or fruit loops. Microwave oven, refrigerator,TV, and light were all plugged into a power strip. Not a place to recommend, spend the additional money, and go to the Holiday Inn."

"This was the dirtiest room I have ever stayed in. I have never left a bad review before this stay and I'm 49 years old. The room was not cleaned before our arrival. There was urine and hair on the toilet, I had to clean hair, bugs, and dirt from the tub before showering (pic w napkin is everything I cleaned out of tub). The bathroom door would not close and had hair and dirt all over it. Tub was stopped up. Shower rod was falling off wall and the shower curtain wouldn't stay pulled across it due to this. So had to shower with the curtain only covering 1/3 of the shower. Water got everywhere because of this.Sink had dirt and hair all in it. There was toothpaste spit sprinkles all across the bottom of the mirror and backsplash of the sink. The ice bucket had alot of roach droppings and hair in it. Roach droppings and hair on the ice bucket tray as well. Dead bugs in the tub, sink, lamp, and five dead roaches on the floor. Floor also had alot of dirt and debris on it. Microwave had alot of rust- but also had food splattered across the back of it. And yucky stuff all over the outside of it as well. Fridge had gross stuff that had not been wiped out. Bedding was dirty and had holes. There was a bullet hole in the window and a bunch of dead flies on the window sill. Pillows had so much human fluid on them they were pure yellow. The room reeked of cigarettes. The office chair was broken, ripped and dirty, bathroom vent covered in mold. The pictures I'm adding don't begin to show what was actually there. It was way worse but you can't see as much dirt in pics. I watched the cleaner cleaning other rooms. She did change bedding out with a cigarette hanging out of her mouth (but hey- at least I know my sheets were probably changed), swept, and took a cleaning rag in to clean but failed to take any kind of cleaner in. I guess when she had cleaned my room before my arrival she forgot to take the cleaning rag in all together since nothing was wiped down at all. The front desk did great because when I showed them my pics and told them how nasty it was they refunded me and let me get out of my reservation early. I told them i didnt want to stay there. They did not give me a hard time about it. If there was a star to indicate negative numbers that's what this room would have gotten for comfort and cleanliness. Spend an extra 30 or 40 and go somewhere that actually has someone that cleans your room and that you aren't afraid to touch everything."

"didn't care for the bed woke up with my back hurting but beds are subjective to the person. the hotel was pretty quiet despite having people all around my room. Room stays pretty bright even with the curtains held shut by a clothes hanger. It was so bright you could take a picture and not have to use the flash. the shower water pressure was ok water temp was good but the shower head stubs straight outta the wall no extension pipe so as a 6'0 man i had to bend down to wash my hair and pretty much use a splashing at the back of the tub to get my body wet. room was a decent size however and i haven't seen any bugs so that is a plus"

"On Sept. 24th, 2022 we were going to stay in room 125. When we first went in the room it looked okay... Nothing fancy. I did notice the fire detector was missing. The wires were just hanging from the ceiling. We had grabbed food from a fast food restaurant and settled in to eat. My teenage son noticed a roach on the fridge. Okay a little concerned, but we kept on eating. My son goes to grab his soda off the night stand and there are baby roaches everywhere!!! My husband grabs our suitcase off the floor and a large roach falls off it as he places it on the bed. So we pack up our stuff and got out of there. I took pictures of the roaches. I showed the front desk the pictures before we left. I said I wanted a refund. She said only the manager can do refunds. I have called and talked to the manager a couple times and even sent her the pictures of the roaches. She said she would get back with me, but has not. She said she first had to get exterminator to look at room to see if he finds anything. I reminded her I had sent her the pictures. Next time she tells me she has to talk to the owners before she can do anything. This has been going on for over a month now. I still have not gotten a refund. I gave them the benefit of the doubt that they would do what is right and refund the room. I definitely would not recommend this place to anyone. Poor customer service. Unless you want to take roaches home with you, I would not advice you to stay here."