Courtyard by Marriott Fayetteville 600 Van Asche Drive, Fayetteville, AR 72703

"Asked about military discount and concierge had to leave a note for his manager to see as they, “sometimes do give military discounts based on occupancy. We were 80% occupancy last night.” Made zero sense. Still never explained how they made the determination as to how and when the give the discount. Just say no next time, bro. Also don’t advertise a bar open until 10 and close it down before 9. Wife and I were planning to go after the kids finished swimming, but they closed it down an hour early just randomly."

"A great place to stay. I was going through a very difficult time with my newborn grand daughter and this place treated me like family. I can't say enough good things about the staff here. Ms. Cheryl (?) was the most caring and loving person to me and always asked about how my family was doing. I'd stay there over and over again. I appreciate their kindness and hospitality. The rooms are wonderful and clean. The whole staff was exceptional."

"It's clean, I'll give them that. But the super thin walls allow you to hear the people walking overhead and the baby in the other room cry all night....so peaceful. No sleep. Also the beds are incredibly uncomfortable, the pillows are huge and firm...no way to actually sleep on them, the blanket on the bed is as thin as the walls are. And... No water? Other than the hotels here in Fayetteville, I've never stayed at a hotel that didn't provide free bottles of water ... so stingy, and unwelcoming..... I get it.... Take advantage of the fact that it's a college town... suck those poor parents for everything else they have.... Look, I've stayed in college towns, cities, small underserved towns, other countries.... Everyone else knows how to be hospitable to their guests.... Not Fayetteville! It speaks to me "we don't care about our guests.... Just their money." Just a tip: something that may seem like a small gesture to you, actually goes a long way with your guests. Also... No housekeeping??"

"I travel and stay here often for work. The customer service by the manager Sheryl is wonderful. She will really make sure you’re taken care of and any issues are resolved. She even offered to drive one of my packages to a FedEx office herself. I have to commend this location and specifically Sheryl for her customer service."

"Location is excellent. There are a number of shops and restaurants within walking distance if you choose to walk. Many things are a short drive as well. Housekeeping is not done daily. I imagine if you want daily housekeeping, you would have to ask for it. We got towels and toiletries replenished upon request. Using the Marriott App makes it easy to communicate with the front desk. Staff was friendly."