American National Insurance - Jeff Huff 3701 South Pinnacle Hills Parkway, Rogers, AR 72758

"Avoid using Stan Wright at all costs. By far the worst customer experience I've had with an insurance agent. Does not respond to emails or phone calls in a timely manner, you have to send several emails and make several calls and then you will hear back from him a several days later. Please save yourself the headache and go elsewhere!"

"I have been a customer of Stan Wright and American National Insurance for 5+ years. I have been happy with the service up to this point. Two days ago I received a call from Stan stating he had made a error that resulted in my premiums being deducted from another customers account for the last 20 MONTHS. I have my monthly premiums auto drafted from my account and don't really pay any attention to it....set it and forget it. Today I get a call from Stan Wright and Jeff Huff telling me I owe American National $16,200+ because of their mistake. I understand that I was technically insured because another American National customer was paying my premiums. What I have a problem with is American National and Stan Wright provide a service to insure my premiums are paid from my account via auto draft in exchange for insurance coverage. Because of their inability to do so, now I have a $16,200+ bill hanging over my head. Their solution was allowing me to pay that amount over the next 2-3 years. How many people can double their $781 per month payment and it not affect them in a significant way? I have NEVER filed a claim in the 5+ years I have been with American National and Stan Wright....I have always paid my monthly premium via auto draft and on time. Jeff Huff, Stan Wright and American National refuse to take any responsibility for this HUGE mistake that I'm now left trying to correct for them. I get threats of American National taking me to court...This company and these two agents care NOTHING about providing good customer service. They will smile so long as the money is coming in BUT if they mess up or God forbid you do and have to file a claim, I SUBMIT THIS REVIEW AS A WARNING!!!!! Go somewhere else, State Farm, Allstate any place else. Because these two won't take any responsibility for their mistakes and American National only cares about the bottom line. American National is more concerned about what they can do legally and has no concern about what is morally ethical when dealing with their customers and dollars. You are not in good hands with American National or there agents! Giving one star only because zero stars in not an option.....RUN!!!!!!"