Farmers Insurance - John McCain

"I met Bill McCain in 2010. His agency is not run to the quality standards set by Farmers Ins. I switched to another agent in Springdale, AR by the name of Greg Collier. Mr. McCain and his assistant Tammy do not return phone calls, do not perform quarterly customer account reviews to be sure all discounts are met and he does not offer any assistance with claims; even though I was his client."

"They are always friendly and very quick to get back to me. I like knowing I can talk to the same people every time when I have questions or need a quote on adding a vehicle or toy. I've used Bill McCain with Farmers for over 20 years."

"Bill and Tammy are great to work with. We’ve bought, sold and traded vehicles, boats, campers and houses many times over the years. I call regularly with questions and new requests. They handle all my needs in a timely manner and they treat me like a friend and not just a customer."

"Bill and Tammy McCain are wonderful people and excellent agents. They are always available to help with any questions I might have, even running quotes while vehicle shopping so I can accurately know how a vehicle change might affect my premiums. Tammy has also often looked up safety ratings and we have discussed how those ratings might affect our rates, and Bill and I have had multiple conversations about how our homeowner's policy affects choices we make. They're really superb agents, and I wouldn't choose anyone else in the area for my insurance needs."

"Bill and Tammy are some of the sweetest people you will ever meet! Bill has been in insurance for quite some time and he knows what’s good and what isn’t. I highly recommend having Bill review your current insurance. He can either save you money or at the very least make sure you are adequately covered. To Bill and Tammy building real relationships with their customers is top priority and they will always be there if you need anything!"