Holiday Inn Express & Suites Texarkana East, an IHG Hotel

"Property is quite run down, holes in the wall, water pressure not good (seems to be this town). The A/C heat unit was busted, worked constantly loudly all night stuck at 76f, buttons are dented in. I got their last room and it wasn't warm out so didn't complain. Beds are comfy, no bugs. The price is way too steep, this is a 75$ property at best."

"Excellent location. Room is nice, bathroom is outdated and toilet is tiny, no kleenex. Hot water took forever. The breakfast area was awful. Out of so many items. No bananas or fresh fruit. Empty pancake area. Seriously, nothing there. How hard is it to keep a decent breakfast area running. It was so bad I took photos. However, they did have some yummy chocolate chip muffins. Hard and awful cinnamon rolls and only 1 left. Burnt and hard biscuits only 2 left."

"My husband and I booked a room on 3/02/24 at 11:50 pm. Upon any entering the room, I saw there were no towels to take a shower within the room. I went down to the front desk to ask for towels, and the gentleman front desk employee said they didn't have any. I asked him what he would go look for. He brought back one bath towel. Then, he stated there were no hand towels or washcloths available. So we were not able to take a shower. He basically told me we had to figure it out on our own it wasn't his problem. This is the most horrendous service I have ever had in my life."

"BAD -room smelled like mold. Turns out it's coming from the delapitated air unit -cockroach in the bathroom -toilet seat swings so I tightened it -toilet won't flush until after the 3rd try or so -room key wouldn't work the first go around. Had to go back downstairs to get another key -breakfast is an abomination compared to other hotels we've stayed at GOOD -front desk people -bed was comfy"

"This location was good. But nothing else was good. They had the wrong room for us but put us in a suite that didn't have AC or Heat. It was that or my teenage daughter had to sleep on the floor! Our bed was concave so my husband and I ended up in the middle of the bed where the dip was. My biggest complaint is the breakfast. The pancake machine was out of service, they had no milk, creamer, yogurt or hot water! The bread keep had only 3 bagels in it, and no other bread. It was completely empty. The fruit section had 3 very over ripe bananas and nothing else to choose from. They did have bacon and sausage which I don't eat. I would not stay here again. I will stick with Marriott. For over $100 dollars a night we would have been better off at a courtyard or something."