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Captain Towing
1800 Highway 13 West, Burnsville, Minnesota, United States
About the Captain Towing
Captain Towing is a reliable and professional towing service located at 1800 Highway 13 West in Burnsville, Minnesota. Our team of experienced drivers and technicians are available 24/7 to provide prompt and efficient towing and roadside assistance services. Whether you're stranded on the side of the road or need a vehicle transported, Captain Towing is here to help. With competitive rates and a commitment to customer satisfaction, you can trust us to handle all of your towing needs with care and professionalism. Contact us today for fast and friendly service.
Photos of Captain Towing
1800 Hwy 13 W, Burnsville, MN 55337, United States
Opening hours of Captain Towing
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 12:00
Sunday:
10:00 - 12:00
Reviews of Captain Towing
"ILLEGAL PRACTICE. I would like to preface this by saying this is not simply a disgruntled review by somebody who was towed. I pay for parking through my apartment and am to display a parking permit in the top left corner of my windshield (advised by the apartment building as the only allowable place). I come out to find my car was towed and they said it cost $340 to retrieve my vehicle even though their lot is 7 minutes away. They claimed I had no parking permit, come to find out it was slightly obstructed by the glare tint on the top of my windshield. When I showed them this, and explained that it is displayed and if it were any lower it would be in my line of sight while driving (which is illegal). After attempting to explain this simple concept to them for almost an hour, they refused to listen to me and admit their fault and said that if I didn’t pay for it within 15 minutes before they close, they would keep my vehicle overnight and the charge would increase. It blows my mind that they were unable to eat their loss and admit they made a mistake, and instead made me spend my money for no good reason. Not to mention one of their employees decided they wanted to yell at us and claim we would be “SOL” after we were trying to calmly explain our reasoning. Nothing about the way that this place is operated is professional, and I advise anybody who is in need of towing services to STAY AWAY from these people."
"Towed my truck for the tire being on the line because the car next to me parked to far over. Guess you need to start making illegal tows to pay for their Christmas and ruin my family's. Who does that right before Christmas!"
"Would advise anyone to use any tow company other than this one. I am a victim of there unfair way of operating there business. Captain towing has the contract for Truckers inn in Faribault MN. This towing company checks the lot periodically .Parked my truck there at 7 pm on a Friday. They towed it at 528 Sunday morning. They charged me 3299.50 only taking cash to bail my truck out. I've lived in Faribault since 2006 parking my truck there from time to time. I was unaware of truckers in hiring them 6 months ago and instituting there new parking pass policy. The signs in the lot cannot be scene when trucks are backed in front of them. They are the size of a license plate 4 of them in the lot. So heads up drivers be ware I would advise driving by the place. To many other places to buy fuel and not meet the crooks at Captain Towing. As well as a truck stop that doesn't want trucks in there lot."
"Captain towing is contracted out through my apartment and they troll the place at night conveniently to upcharge and tow away cars that half the time aren't even in any violation. They towed my car stating that I parked in two parking spots when I was barely over the line in a lot that I pay to park in that had over 30 open spots for other residents to park. When I called to discuss this they would not give me the time of day and referred me to my apartment complex. They charged an astronomical amount for a car that was rightfully parked in a paid parking spot. Absolutely disgusted with how easy it is for people like this to rob people of their money."
"My sons 2013 AWD Subaru Impreza was towed to their facility and sat overnight. My son picked it up in the morning, drove it approximately 15 feet and heard a noise underneath, called me and I told him to go in and let someone there know, he was told that they did nothing wrong, car was dollied, if you can prove we did something wrong we will fix it, never offered to look at it, nothing but denial. I called twice and spoke with an employee and the owner, more denial of any wrong doing and zero offers of any assistance, I live out of state so there's not much I can do from where I am. Found them extremely rude and not helpful at all, didn't ask for tow and would never ask or recommend to anyone EVER., Looking at roughly $2500.00 in repairs, new transmission and rear differential, diagnosed in local transmission shop. (who are very friendly and helpful and have great reviews as well) Rated 1 star only because it made me...."
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