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Fossil Outlet Store
3965 Eagan Outlets Parkway, Eagan, Minnesota 55122
About the Fossil Outlet Store
Fossil Outlet Store is a premier jewelry store located at 3965 Eagan Outlets Parkway in Eagan, Minnesota, United States. Our store offers a wide selection of stylish and trendy fossil watches, jewelry, and accessories at discounted prices. Whether you are looking for a timeless piece for yourself or a special gift for a loved one, our friendly and knowledgeable staff are here to help you find the perfect item. Visit us today and discover the perfect accessory to complement your style.
Photos of Fossil Outlet Store
3965 Eagan Outlets Pkwy, Eagan, MN 55122, United States
Opening hours of Fossil Outlet Store
Monday:
11:00 - 20:00
Tuesday:
11:00 - 20:00
Wednesday:
11:00 - 20:00
Thursday:
11:00 - 20:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
11:00 - 18:00
Reviews of Fossil Outlet Store
"Zero customer service and rude behaviour. 1. Purchased watch and done the engraving in store that came out crooked, stretched out fonts and store does not have similar watch to replace or same size dial cap to re-engrave. Not happy with the service. 2. On sacond purchase today at the store on the billing counter associate named Rachel was so rude to me when I asked to change the watch box and also was in so hurry that she didn't hear what I am saying about warranty receipt, even she getting really rude when I asked her to confirm the email address she put on the purchase for warranty email receipt. She literally denied to check or confirm the email address and asked me to keep the receipt( upto 2 years warranty period) for any claim. I was so disappointed with both the purchase and not going to do any purchase at this store. #fossil"
"My husband loves the prices on the fossil watches here. I also found some cure jewlery for cheap here. Would of got 5 stars but 2 of the 3 employees were justcstanding around not helping anyone."
"They are NICE if you buy something(!) I bought 6 watches as gifts for my family members from Fossil in Eagan Outlet and they said that they checked all the watches to make sure they are all brand new. Since they said its brand new we didn’t bother to check all the straps (bottom part of the strap in box) After 2 weeks, my parents went back home outside of US and one of the watches’ strap was used and the band looks SO BAD. They said that the watch is tried but definitely it was used. If you are giving a gift, it should be brand new. Even though i explained it well, they didn’t want to understand my point and kept repeating the same thing. I was frustrated and just left. I couldn’t give it as a gift. I went them to ask about solution and they acted so weird and didn’t want to help with a serious face. They didn’t even said “SORRY” just said we can’t offer you anything, you were supposed to check. I bought lots of watches and bags from there and i am just so regretful right now. Zero customer service when a customer has a problem because of their fault. So sad."
"I walked in on a busy Sunday afternoon to ask about my Fossil Q Explorist HR Gen 4 that no longer charges due to the charging ring falling off the bottom of the smartwatch. I guess this is a somewhat common issue with the Gen 4. I found numerous theads stating that as long as it is within the 2 year warranty and you have the receipt they will swap it out for you on the spot. I'm happy to confirm that is exactly what happened. No unnecessary questions, no delay whatsoever. The rep simply walked over to the display case, opened the bottom cabinet, asked to look at the receipt to verify the exact model and color, asked for my old one and placed a brand-new one in my hand and told me to have a great afternoon. It's not great that I had an issue in the first place, but of course that's not the fault of this specific store. This review is based solely on the customer service, which could not have been better."
"Exactly what i was looking for at right time , and in the right place ! Widespread selection of bags, clocks and accessories. The very friendly and easygoing staff made my shopping experience one of the best in this outlet mall. Thank you!"
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