Little Rock Veterinary Clinic

"They were awesome with my dog. They were so patient, kind and so gentle with my dog."

"What compassionate and kind people at this clinic! They really care and seem like they are a family there. They took good care of my sweet cat and I'm glad to have found them."

"Very great place came all the way from a different state to bring my dog there because they are so good."

"I was absolutely impressed from the start when I made the appointment over the phone to the time we left the office. The front desk, Christie, expressed genuine concern and had an exceptional friendly disposition. Dr. Reynolds’s was awesome! Courteous, knowledgeable and down to earth. Our puppy was examined, tested and given antibiotics for less than 1/2 of quoted price from other vet clinics. Before leaving I scheduled a follow up appointment for our puppy and a new patient appointment for our cat. I’m pleased to say that we’ve found our veterinarian!! Great customer service, low cost, great service and clean facility."

"It really makes me sad to write this. I have been seeing Dr. Reynolds at this clinic for over 4 years now. I loved having her as our vet, but unfortunately my most recent experiences have been disheartening. The last visit I had was for a simple booster shot scheduled well in advance. I had clarified on the phone what the cost would be (~$30) for the visit. I came in, and the office was overflowing with people and animals. I ended up waiting over an hour to get my cat's booster. I generally have little to no wait at all, and that's for a regular exam. Staff came in and did not apologize for or even acknowledge the long wait and spent the next minute and a half giving my cat her shot and left. When I went to pay, I was told the cost was $60. I informed the receptionist that I was told it was $30 over the phone in advance, but they insisted since it included an exam (even though it did not) I had to pay it. I had paid, and she said "you're good to go" without even giving me a receipt, something I only noticed later I was so frustrated. I wanted to sort this out after things had cooled down for a bit for me and their overwhelmingly busy office. However, we have tried contacting the office multiple times being assured they'd have the vet call us back, but it has been a week now with no response. I draw the line at unprofessionalism and poor communication. I will not be returning here."