Dental Designs

"Amazing dental office - All the staff are so friendly and welcoming. I've been goin to Dental Designs and Dr. Farnham for years and I can't say enough good things"

"I chose Dental Designs due to a co-worker who was satisfied with them. I was impressed with how cordial the staff was with me. Dr. Farnham informed me with everything that’s going on inside my mouth and walked me through it all. He made the experience feel less worrisome, even with the problems I brought forth. Nothing but respect for him and his staff. I will continue to choose this dental office for any appointments I have for my teeth."

"This is one of the best Dental offices I have ever experienced. Everyone made me feel very comfortable and we're very kind during my visit. Definitely coming back!"

"Dr. Farnham and the staff are Dental Designs are always so helpful and kind. It is a family business and they truly care for their patients. Dr. Farnham does an excellent job at explaining any procedures and work needed to be done."

"Absolutely awful! I went in because a filling had fallen out and it was causing pain. I was asked as a new patient to fill out a questionnaire ranking various items (pain, financial cost, cosmetic look, etc.) in terms of importance to me. Because my financial resources are very limited, I listed cost as a primary concern (right below pain, I believe). After the dentist did his exam and I provided staff with my insurance information, I was given a quote to fix the missing filling and tackle a couple other preventive issues, none of which where pressing. The quote I was provided for all this work showed approximately $200 as patient responsibility. With this information, I went forward with the work they detailed and paid up-front my portion of the bill. A week later, I received a bill for over $400. Because they did not adequately research my insurance (even though I listed cost as a primary concern) they errored on their original quote. Oops! I would have never done the additional work had I been provided with accurate information from the beginning - simply because I could not afford to do so. I was told they would except payments. Then, about a month later when I stopped in to update my phone number and verify the time for my daughter's appointment the next day, I found they had cancelled her appointment already because I hadn't responded to a text confirmation. When I indicated I would be moving to another dental office, I was told they would not release or transfer my records until I finished paying on my balance. To do this would be in violation of HIPPA laws, which I explained to them. Reluctantly, they released my records to me. How can the staff not be knowledgeable of this law? Lawsuit waiting to happen! All that being said, the dentist himself was great. Unfortunately, the office is poorly managed as the other staff have no concern or respect for your personal wishes (financial concerns) or rights under federal laws."