Walgreens,

2200 Highway 13 East, Burnsville, MN 55337

"Typical issues of being too busy and very understaffed but communication and coordination and atrocious at this location. It took over an hour to get immunizations despite having an appointment. Staff is stressed but also highly defensive. I feel for them but overall it's a bad experience and just so inefficient."

"Hours online do not match hours in store. Pharmacy closes 6pm. Inconvenient because most people are getting off work at that time. Will have to switch somewhere further away."

"Pharmacy is constantly closed even when it says it’s open online. Last time I went I waited 45 minutes in line only to still have 3 cars ahead of me so I left without my prescriptions. I only come here for the location convenience but it is now becoming too much of an inconvenience to do business here. Also, the last time I was able to pick up meds I was told the med was “213” I assumed they meant $2.13. Just as he was about to run my card, I stopped him to confirm and the total was actually $213. They had run the Rx thru the wrong insurance so it’s a good thing i was watching out. Another time they actually charged someone else’s insurance for a med I picked up. This pharmacy can do SO much better"

"I'd give less if possible. I have been lied to numerous times about medication being ordered/ready for pick up only to show up and find out it wasn't ordered at all. Called to talk to a pharmacist or store manager and was hung up on twice. Save yourself a headache or 12 and go somewhere else"

"Pharmacy has been caught on camera miscounting my pills multiple times and shorting me. They are often out of ADHD medication for my son. They are severely understaffed and overbooked filling scripts at this location. They should send them to their nearest locations that can help take on the workload. I’d rather drive 5 miles to the next Walgreens taking an extra 10 minutes of my day than wait multiple days waiting for this location to do it. I like shopping for snacks here because it’s within walking distance to my home. However it’s much cheaper to shop at Walmart but nice that it’s a small convenient shop to pick up a couple things and I rarely have to wait in line long to check out."