The Toggery

"I'll suggest anyone that's buying uniforms from here to make sure your child is going to that school. They refused a exchange, because the shirts looked washed. Keep in mind we brought shirts over the summer made sure they fit and been in a bag since. The person didn't even look at the shirts, I'm sure if I was a clear person this wouldn't been a problem."

"Update: I did reach out only to hear that its on backorder. I am a few weeks shy of 5 months since I ordered. This is ridiculous. I bet there are customers that have forgot they even ordered and paid for it. Unfortunately the toggery doesn't reach out to you to inform you either. It amazes me that they are still in business. They really should reimburse their customers until this "so called" back order comes in and then notify their customers when they have the shirts in. Toggery, you guys need to do better for your customers. After all we are the reason your in business. I unfortunately don't have any option but to go to them. Hopefully my options will change soon. I am still waiting on an order I placed in 8-13 My last order was the same way. I almost forgot I ordered uniforms from them but was reminded when I looked though my back account purchases. After realizing i did in fact place an order. I called them and the lady need to look into my order and call me back. Then she informed me that the type of material was on back order. (why in the world would you not call me and inform me?) Good thing I reached out to get my money back on a few items. Do they do this to everyone? Must I call after almost 2 months to make sure they are going to send me what I purchased? This is absolutely ridiculous"

"Our school uniform order has not yet been delivered. The explanations we were given were inaccurate, and the Toggery replied graciously with correct information! Thank you for your great customer service. Super refreshing in this day and age!!! The staff is friendly and amazing. Super friendly with communication, such nice people. Truly an amazing local store, friendly staff, excellent selection, and everything is high quality. Blessed to have them as part of our community!!!"

"I am very dissatisfied with the uniform order experience I've had. I have reached out to this company on multiple occasions, leaving numerous voicemails, to get some sort of update on my order. I placed my order before the school year started and have yet to receive my order or any updates. After spending a pretty penny on uniforms, I still had to go out and purchase additional polo shirts to make do until I can finally receive my order. I wish my child's school would partner with a company that is better prepare to receive large orders and that can deliver on time."