Lewis Game Shop 220 7th Street West, Monticello, MN 55362

"Stoped by today for the new one piece booster boxes. Guy said they're just for events only to deter scalpers so won't sell it. Then noticed they have the double packs marked up to $18 and retails at $10 so aren't you guys the true scalpers? Support other shops like one punch and not this one."

"Purchased a Lego Minecraft set for my daughter’s birthday today. Went to Walmart immediately afterward for groceries and found the exact same set for $10 cheaper. Returned the Lego set to Lewis Game Shop less than an hour after purchase and was not refunded money. Instead, I was given store credit (I had to ask for a hand written note to prove I would get the credit) minus tax. So, I got less store credit than what I actually paid for the set. Poor customer service and policies. Edit: They did honor the discounted store credit at a later time. Good selection of collectibles and games."

"I have been frequenting this store ever since it opened. I now live a half hour away and will still come here to do business. The owner knows exactly what is in the local market and stocks accordingly. The tables are solid wood and perfect for table top games like Warhammer: 40,000 where you don't want a flimsy folding table rocking and moving stuff around. The staff are exceptionally friendly and knowledgeable about their products and all seem to have a specific area of expertise they are passionate about. I would like to specifically name Logan and Mike for their hard work and great attitude, I feel like family when I come here and the stamp card reward system they have beats any other game store I know of. Mike helped me a lot with Warhammer models, if the manufacturer was out of stock of models he would keep a waiting list for me and would let me know when the models are in so I can pick them up. The prices are a little higher than big box stores but given its a local business and the employees are laid better than those stores it is worth the difference especially when the employees are greeting me by name and spare the few minutes to converse. I will continue to be a customer of Lewis Game Shop until the foreseeable future."

"Nicely set up and spaced. Good selection. However, we were greeted by an employee that smelled so badly of body odor… it was gagging. The other employees were fine, but it was so incredibly off-putting we had to leave without buying anything (this time). Clean clothes and clean bodies should be part of any employee standards, and this employee had neither."

"I used to love buying cards and coming to play magic at this store. But the last couple times I have had interactions that just rub me the wrong way as a consumer. The last time I was in I was looking to purchase a precon and draft booster from the new magic set. I was then informed that there is an ID check for purchases over $200. I then mentioned to the employee I would be using my wife’s credit card for the purchase since the name is different on the card from my ID ( my wife wanted the miles from the purchase on the card). I then got a funny look and was questioned on why I was using my wife’s card and was warned about what would happen if they get a call later about a fraudulent transaction. Never been treated more like a potential criminal when trying to buy over $200 from a store before. On another separate occasion earlier in the summer, I opened an expensive card from the MTG lord of the rings set. I was. Looking to get store credit for it because I liked the shop and did business with them and knew I would be buying more cars from them. The worker expressed concern of how much store credit to offer me because the set just came out. Then he asked me what would I be spending the store credit on. When I said other magic cards possibly an OG dual land or two he started complaining about how he might not want to take the risk to give me fair store credit offer for me to buy dual lands. Just found it very inappropriate to be discriminating how much to offer based on hypothetical future purchases. Needless to say I did not sell the card there as I was offered around $300 store credit. I waited about a week or 2 and buylisted it to Card Kingdom for $720 and used that to make a $1500 purchase online. I know small businesses can’t always match online retailers. But the offer wasn’t even close and CK wasn’t questioning my buying choices with the credit. Like I said, used to love coming here to play commander and buy products but now I come in every few months when my friends are in town since it’s the closest LGS. Just have no further interest in coming here on a regular basis."