Arkansas Heart Hospital Clinic 605 Dave Ward Drive, Conway, AR 72034

"Complete disregard for appointment times. I have never been seen within an hour of my scheduled appointment."

"Thank you can not cover how I feel. You saved my life. Came in for the 99.00 heart screen and ct of heart a spot of my lung was seen. I had ct of lungs and several blood clots were found. One so large my pulmonary artery almost closed. Again thank you for saving my life. I will definitely spread the word about keep the bear"

"They have a very nice waiting area and the nice is pretty polite and helpful. I was here with my dad, so as of now I will assume the doctor care was good. I guess until my dad tells me otherwise, I am going to assume that his overall experience here was good and what he expected. They are also a facility that requires a mask for entrance and staying in the building. Patients are allowed one guest…which I will assume in most cases is the patient’s driver."

"This company puts profits before patients. After a disastrous visit to the Little Rock clinic where staff refused to enforce mask policy, I decided to try the Conway office since it was smaller. It's worse here. They screen visitors inside the waiting room instead of outside so that's an exposure risk. The waiting room was completely full of people who were sitting right next to each other. Additionally, the waiting room was really stuffy which meant there was zero air circulation. I stood socially distant from the counter after being screened because there's were people sitting right under it. After being ignored for about 5 minutes I decided it was too risky and told the screener I needed to reschedule. She pointed me back to the line for the counter which now had 2 people in it who were not 6 feet apart. I went out to the parking lot and called the desk to reschedule. After being on hold for 20 minutes, I finally spoke with someone but now I've got to wait weeks until I can get my post op follows up. This place has gotten too big. They don't follow their own pandemic protocols or even the state's mandates to the detriment of the most vulnerable population. Hold times are horrible. Call backs take days. They should put the millions they are spending on advertising into updating their patient management sytems."