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Out West Veterinary Urgent Care, Little Rock
14300 Cantrell Road, Little Rock, Arkansas, United States
About the Out West Veterinary Urgent Care, Little Rock
Out West Veterinary Urgent Care in Little Rock is a premier health institution dedicated to providing top-notch veterinary care for your beloved pets. Located at 14300 Cantrell Road in Little Rock, Arkansas, our experienced and compassionate team of veterinarians is committed to offering urgent care services for your furry friends when they need it most. Whether your pet is experiencing a medical emergency or requires immediate attention, our state-of-the-art facility is equipped to handle a wide range of veterinary issues. Trust Out West Veterinary Urgent Care to provide the highest level of care and support for your pets in their time of need.
Photos of Out West Veterinary Urgent Care, Little Rock
14300 Cantrell Rd #101, Little Rock, AR 72223, United States
Opening hours of Out West Veterinary Urgent Care, Little Rock
Monday:
09:00 - 23:00
Tuesday:
09:00 - 23:00
Wednesday:
09:00 - 23:00
Thursday:
09:00 - 23:00
Friday:
09:00 - 23:00
Saturday:
09:00 - 19:00
Sunday:
12:30 - 19:00
Reviews of Out West Veterinary Urgent Care, Little Rock
"Update : I took our dog to our actual Vet. He was able to take out the piece of wood / glass in 10 minutes. Then she was great. Unbelievable the service at this place. See below for more details.... I changed my review to one star from two. Due to the negligence of the staff. As my dog sits here screaming in pain when her paw is touched because she still has glass in it that the vet said didn't exist. If I hadn't pushed back and said I saw the glass and showed her where it was, she would have just sent us on our way as if we brought our dog in for nothing. Suffice to say she said it would just have to work its way out. My dog can't even walk at this point without major pain. They should be reported for negligence. Below is my original review ... My dog has a piece of glass in her paw. I tried to get it out with tweezers but couldn't. I could see the glass by putting light on it. I took her in to this vet. I carried her because I did not want her stepping on the paw and making it worse. I told them what was going on. They got us a room. I kept her laying down because I didn't want the glass to go in further or have her damage her paw more. When they finally took her I thought they were going to look at it and try to take it out. Instead they put her in a cage for over an hour where she proceeded to jump and make awful sounds trying to get free. Rather than keeping her safe with me where she could be calm and lay down until they could look at her paw. By the time they looked at it it had gone deeper into her paw. The vet came out and said there was nothing there and she was fine. She was NOT fine. I had looked at the paw with my cellphone light while sitting w her in the room. The glass was still there sticking out a tiny bit. I told them there was glass. They said they could do X-rays but there probably wasn't anything there. They took X-rays. Nothing. Then the Aha! moment where they decided I may be telling the truth. She took a light and shines it on her paw and saw the glass. But by that time it was so lodged in her paw the vet said she couldn't do anything. Then she said again she is walking fine. No she isn't. That is adrenaline from being trapped in a cage and wanting to be with me. They even said she was fine until they caged her. They could have put her back in the room with me to lay down until they were ready for her preventing her from being distraught and making the paw worse. She is STILL limping and in pain. We are taking her to our vet ASAP. Very disappointed. I give 2 stars because the people were nice at the front and in the room. That doesn't excuse how they treated the situation."
"I had to take my sweet dog to Out West on a Sunday after she had a seizure and was not getting better. They treated her so well and were so caring as we had to make the hardest decision. They were patient with us and gave us time to prepare and explained everything they were doing. Later, we got a sympathy card from them which the staff had signed with personal messages of condolence along with my girl's nose and paw print. I'm grateful for their help through a very difficult time."
"Took our lil girl to Out West after she ripped her stitches. They fixed her up and sent us off with everything we needed to sleep easy. Very professional, caring, and prompt. Many thanks!"
"I took my little dog to OutWest Little Rock after she was struck in the face by a copperhead. They started her care and monitoring immediately upon walking in the door, and had a treatment plan with antivenom prepared quickly. Their ability to make smart decisions quickly, not only saved her, but she suffered very minimal post reaction wounds and necrosis from the bite. One of the hardest parts of an emergency, is handing your pet over to someone you don’t know and trusting that they will do their best. While all you can do is wait. After this experience, I would not hesitate to take any of my pets back here. It’s the only emergency care experience I’ve had, where they communicated with me consistently, and kept me updated on her care. Even bringing pictures to show me that she was okay. The empathy they showed me, while keeping up with a busy clinic, made the situation bearable. Thank you OutWest, Dr. Brooks, Courtney and Stephanie! You guys are next level, and we wish you the best in continuing to build your clinic!"
"At the beginning of this year, one of our adoptable dogs was struggling with severe gastrointestinal issues. We took him to Out West Veterinary Urgent Care. Knowing how busy emergency clinics like this can be, we expected a long wait, insane prices, and burned out staff. Instead, we were greeted by friendly and compassionate techs, waited less than 15 minutes to see a wonderful vet, and found the resulting bill to be extremely reasonable. More importantly, they were able to help our furry friend get on the right track to being happy and healthy again. Since this visit, he has found his forever home and is living life to the fullest. So many vet offices are overrun in Arkansas. Too many animals in need, and just not enough veterinarians. Out West meets the challenge of being the only true 24-hour emergency vet in Little Rock with kindness and professionalism. They also always seem to find a way to make time to support our mission to help homeless animals."
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