About the Zipcar
Zipcar is a car rental institution located at 4650 Glumack Drive in Saint Paul, Minnesota, United States. With a convenient location near the airport, Zipcar offers a hassle-free and eco-friendly way to rent a car for short trips or longer journeys. Customers can easily book a car online or through the mobile app, pick it up at the designated location, and return it when done. Zipcar provides a range of vehicles to choose from, including sedans, SUVs, and hybrids, making it easy to find the perfect car for any occasion. With flexible rental options and competitive pricing, Zipcar is a popular choice for travelers and locals alike.
Reviews of Zipcar
"I would give 0 stars if I could. I rented a vehicle on July 7th. When I arrived to pick it up. The vehicle was filthy on the outside. While taking pictures I noticed the inside was also dirty. I decided to continue with the reservation because they have very few cars in my area. As I got inside the car it was worse than I initially saw from the outside. It reeked of smoke. I have never smoked so it was powerful. I still decided to use it because it was just a few hours. As I'm leaving the parking garage I reach up for the badge that allows you to exit the garage and it is missing. Isearched the car for 5 minutes and realized it ans the gas card were missing and there was no way to get out of the garage. I called customer service and they woman said she'd issue a full refund. I received an email confirming this. On the 15th I still had no refund although it said allow 3 to 5 business days. I called customer service again and was told the refund was never processed although it was clearly stated in my account notes. The 2nd agent said she'd send me another confirmation email and I had to wait another 3 to 5 business days. I am going to callback because I also paid over $40 for an application fee that I feel I should get back considering they could not deliver on their services."
"DO NOT SIGN UP.. BAD BUSINESS PRACTICE. The location is not available as how the company advertises to be. They refused to refund my application fee, and stated that reason being they are not affiliated with Google. Like seriously.. with the world’s largest search engine. What a joke.. way to dismiss your customer and your own errors!"
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