Caliber Collision
7710 University Avenue Northeast, Fridley, Minnesota, United States
About the Caliber Collision
Caliber Collision is a leading car repair institution located at 7710 University Avenue Northeast, Fridley, Minnesota, United States. With a team of expert technicians and state-of-the-art equipment, Caliber Collision is dedicated to providing high-quality auto body repairs and excellent customer service. Whether you need minor dent removal or major collision repairs, Caliber Collision is committed to restoring your vehicle to its pre-accident condition. Trust Caliber Collision for all your car repair needs.
Photos of Caliber Collision
7710 University Ave NE, Fridley, MN 55432, United States
Opening hours of Caliber Collision
Monday:
07:30 - 17:30
Tuesday:
07:30 - 17:30
Wednesday:
07:30 - 17:30
Thursday:
07:30 - 17:30
Friday:
07:30 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of Caliber Collision
"Someone backed into the side of my SUV at the store so I brought it to Caliber Collision to replace the driver's side rear door, back quarter panel, repaint the driver's side, etc. I started getting a truck ajar alarm immediately but my insurance adjuster says it can't be because of the accident because they didn't hit my trunk (even though the shops I got quotes at say it's obviously possible and started immediately that day). Kaitlyn at Caliber Collison says replacing the door may help because of sensors and it obviously needs to be replaced because of the accident. I decide to replace the driver's door as well at my own expense because of major rusting at the bottom and they already have to repaint that entire side. Since I got it back, I have been getting not only the trunk ajar alarm when I turn on my car or hit a bump or whenever else it decides to go off, but I now also get driver's side door ajar and driver's side rear door ajar alarms. I have been calling when I can and leaving messages or talking with various employees as well as my insurance claim agent and the adjuster for over a year now (unfortunately Kaitlyn transferred to another location shortly after I got my car back), and no one has fixed the issue - everyone keeps padding the buck and wanting me to pay for diagnostics when they never fixed it right to begin with. They left splatters of what I assume is clear coat all over my brand new rear window, as well as the other windows, of my car as well, but that's not nearly as annoying as the constant alarm and alerts and notices I get on my car constantly. They also vacuumed up a button that held my driver's floor matt to the floor when they cleaned my car before giving it back but Kaitlyn was able to replace that before she left (it took some time and was a not of a hassle for me but she got it done). I would not recommend them at all at this point. It doesn't seem like they are diligent about doing good, quality work they actually stand behind."
"I was told that it would take 3 weeks to a month for my car to be done. Then I received a text update that it was in paint less than a week later. I don’t know what that means so I asked if that means it will be done in the next few days (so that I could plan)? He said ‘sooner rather than later but I’ll keep you posted.’ Next thing I get is a phone call at 2:45 and a text a 2:48 on a Friday afternoon 3 days later, while I’m at work, stating that my car is ready and needs to be picked up/the deposit paid and the keys locked in the trunk before closing at 5:30pm that SAME DAY or else I would risk accruing ‘a storage fee’. I simply can’t understand how the customer service policy could possibly allow for me to need to be able to accommodate a pick up time with 2.5 hours of notice. I asked if I could pick my car up on the following Tuesday because the shop is closed on the weekend and I read that I had 5 business days to pick the car up when I signed the paperwork. He put me on hold then continued to tell me that I would risk ‘storage fees’. If that is really how your business operates, okay, but but make that clear upfront and communicate better. I would suggest giving at least 24-48 business days notice.. 2.5 business hours is an insane turnaround time for people who work and have busy schedules. So I have to give the customer service a 1. Absolutely crazy."
"I have an incident on the freeway. My windshield cracked and dented on my hood. My insurance recommended caliber collision. People at caliber collision are very friendly great service. I have my estimate done in 10-15 minutes and have an appointment to bring the car in for repair. I have my car back a lot faster than I thought. Thank you for your courtesy, Lee"
"Caliber Collision has been more than responsible and helpful in all aspects of our business together. All of my friends keep asking me if I got a new car. I am proud to recommend them when needed."
"Both my husband and I have had to bring our vehicles in this year due to a rear end and a collision with a deer. Extremely happy with the service and both of us got our vehicles back 2 weeks earlier than expected!! Would definitely recommend."
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