Mercy Family Medicine - Mansfield

"Everyone here is exceptional! They actually do the work to find out what's happening with you and fix it or at least try to make you better without putting you through unnecessary tests. They spend the time with you and help you understand what's going on."

"Conveniently located for those of us who live in surrounding, rural towns. Carmen is thorough and seems to care. Unfortunately, they also have the absolute worst communication of any medical clinic I have ever trusted with my healthcare. Nurses rarely return calls with info (lab results) and when they do, it's rarely until you've called and pestered them for weeks. Follow up is unheard of. I've been waiting on a referral for over 2 months and made multiple calls, as instructed to do, when I didn't hear anything after a week. Also waiting on the letter with my lab results that one of the nurses told me I would receive, also 2+ months later. I've been going here several years and can understand covid has slowed things down to some extent, but anything now is just a convenient excuse that's getting old."

"Excellent staff, Nurses and Amanda English APRN is kind, caring, listening, and knowledgeable. Takes time to explain things. Takes care of my whole family never been to a better office."