McDonald's 1148 Main Street, Vilonia, AR 72173

"They were closed with a sign on the drive thru ordering speaking that literally read closed due to extensive equipment failure. At the time im writing this McDonalds has been closed for 72 hours."

"I'm tired of getting ripped off everything I go to McDonald's in Vilonia Ar. I mean every time it sucks but yet when I'm in a hurry I think it'll be different this time. It will be just like going to any other McDonald's. Without disappointment they are on top of keeping me Disapointed at myself cause I fell for it again. Folks you name it, we've experienced it in Vilonia but never not once in five + years of going there have I or gf ever said" ahh finally McDonald's has come back to Villllllllllloooooonnnnnia! Ar. if u can smelllllllllllllllllllllll what the _______ is cooking. ( bonus :on one occasion the crew there decided to give us a box of pickles instead of the chx nuggets we ordered. So Yes America we are officially signing off on vilonia McDonald's. Good luck to all that take the McDonald's challenge of ordering food, and receiving said food as ordered."

"This location is getting bad again! Food is cold and clearly old. Tell your employees to follow the charts that tells how many patties to cook per trey and tell them to stop hitting the reset time button on cooked meats. By doing so it is creating a health hazard and beef patties that resemble more with beef jerky than a hamburger patty. Pure laziness on your employees part and your male manager is allowing suck laziness to continue. I understand food waste is a issue that is why there are charts that tells the employees how much cooked food should be on standby. If I wasn't 10 miles down the road I'd go back for a full refund and just go to sonic across the street to eat. Atleast sonic is ran properly. Burger so cold it didn't even melt the cheese."

"I don't even know why we keep coming here. Probably because this town is small and doesn't have many options and our daughter loves happy meals. The employees are always rude. The fries are always cold and taste like the fryer grease has never been changed. The sandwiches are always wrong. And we are never given the sauces that we ask for. Do better, McDonald's! Y'all aren't cheap anymore, prices have gone up. We deserve to get the food and service that we pay for. I'm also tired of hearing the employees talk about their personal lives every time I'm there ordering. They have so much drama behind that counter! I've been in the customer service business for a long time and that's just not acceptable."

"Absolutely terrible customer service from what I believe was the supervisor working the register(based on uniform). She was too concerned with talking to a friend that she screwed up our order and made no attempt to fix the mistake. This happened on Thursday, March 11th at around 12:45pm. The store wasn't packed. So if corporate cares, check the cameras, if not... whatever, I'm just gonna stay away from this place in the future. Food was decent, supervisor Absolutely does not care about her position. Update: adter quite some time, and a full remodel, i came back now im greeted with an empty yet extremely dirty. Order my meal for dine in, was delivered to-go. Happy meal lacked the toy. Had to request wet napkins to clean a table to eat at. Drink station and food pick up station were both covered in liquids. Employees and manager are telling jokes, lobby only has 2 customers. Manager was the one bagging my food. The problem is obviously not just the hourly guys. What on earth are yall expecting with this?"