Gerber Collision & Glass
1465 Maras Street, Shakopee, Minnesota, United States
About the Gerber Collision & Glass
Gerber Collision & Glass, located at 1465 Maras Street in Shakopee, Minnesota, is a top-quality auto body repair shop offering services backed by a lifetime guarantee. With the ability to repair all makes and models, they provide free written estimates to their customers. The team at Gerber Collision & Glass is known for their efficiency, courtesy, and attention to detail, ensuring that each vehicle is repaired to the highest standards. Customers have praised the staff for their honesty, straightforwardness, and excellent customer service. With a focus on restoring vehicles to their pre-accident condition, including safety features like airbags and crumple zones, Gerber Collision & Glass is dedicated to getting their customers back on the road safely. With a National Lifetime Guarantee on all repairs, customers can trust in the quality of work provided by this reputable auto body repair shop. Whether you need minor repairs or major collision work, Gerber Collision & Glass is the place to go for exceptional service and results.
Photos of Gerber Collision & Glass
1465 Maras St, Shakopee, MN 55379, United States
Opening hours of Gerber Collision & Glass
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Gerber Collision & Glass
"The staff was really friendly and nice, getting the car in for an estimate was very fast but after that all of it seemed to go by very slow and they kept finding reasons to not complete the vehicle repairs and charge more and more money to the insurance. So far my car has been there two months and they keep changing the estimated dates on me. They send me text messages on the progress which always includes something new theyve found . i just want straightforward repairs."
"I brought both vehicles to Referral for body work and they did an exceptional job and went beyond expectations. They are very professional and easy to talk to. They work with you through the whole process and provide support for any insurance issues that arise."
"Super friendly! Easy to work with! Excellent turn around time once my insurance gave the go ahead to replace my wheel well liner, bumper, alignment and parts painting. They kept in touch with me through the process. It was nice knowing they were on it!! If needed in the future, I will return to Referral Collision!"
"No pride in the work they produced. Very badly executed. Multiple issues. Referral has refused to correct their mistakes even though two of their team members admitted and acknowledged the issues. Avoid this company. The GM of Referral Collision told us that he fully expects a 1* negative review and that he does not care so here it is. This company avoids taking responsibility, preferring to project their failures on to the customer shamelessly. They accused us of nit picking their poor quality unfinished work and of being customers that are never happy besides the fact that he delivered the car to us with multiple issues. This made us loose trust in them. We took the car to our usual collision place after Referral handed the car back to us and the manager of the other shop found multiple issues which we didn’t even notice. Here are some of the issues; 1. The cameras were not calibrated at hand off. 2. The apparently new bumper they gave us was warped and the paint job had a deep scratch. It had a strange bulge in the middle and multiple other issues which the manager of a different body shop pointed out to us. 3. The used tailgate, that they chose to source to replace my old tailgate, has chipping chrome paint. 4. They removed the center console tray from my car and misplaced it, then accused us of lying when we brought it up to them and asked them to replace it. You would need to lower your expectations to meet their standards. Sloppy is the best they can do."
"I brought my Dad's vehicle in to have it detailed prior to listing it for sale. I found Referral Collision on Google because they're close to where I live and had surprisingly good reviews. I was just looking for a quick "spit shine" but what I got was a high quality detail job for a steal of a price! Considering what I paid, I didn't have real high expectations but I was pleasantly surprised with the amazing job they did, especially since the car had been smoked in previously. I cannot recommend Referral Collision enough! Excellent customer service throughout the entire process and clear communication! They absolutely exceeded my expectations at every point. I will definitely be doing more business with Referral Collision in the future!"
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