Marshall Roxanne MD

"Dr. Marshall has been my primary doctor since moving to this area about 12 yrs ago. She made my transition from my former dr in LA easy. She is always ready to take her time with me and never acts like she is in a big hurry. There are a few things I dislike, like the charge to come in and pick up a prescription, but she makes up for it by not charging for coming in for blood work or a shot. She is great about refuring you to someone else if you need it. I would highly recommend her to anyone who asked."

"Dr. Marshall is very thorough about trying to figure out what I need and she needs to do. Her and her staff are always friendly and helpful to me. There are only a few staff, they work hard. Waiting happens at every waiting room in a doctor's office."

"My mother has been going to this doctor for about 18yrs now and will no longer be attending. At first the service was acceptable but with my mom's age came problems the Dr never really addressed, the few times we could get through the highly unprofessional staff. The staff has always been rude to my mom and whoever accompanies her Plus her cronic illnesses. which are thyroid related and have 0 to do with pain, are constantly forgotten by the dr. I don't know if it's just a case of prejudice since others seem to get great service out of them, judging by reviews. Si no eres blanco, no te recomiendo este lugar."

"We were notified this morning that we can no longer go to our current primary care provider (Dr. Johnson) because he is located in Pope County and we live in Johnson County. We moved to Johnson County during this past year. We have seen Dr. Johnson for about 18 years. So, I called Dr. Marshall's office and asked if she is taking any new patients. The receptionist asked if I take any pain medication. I said I might take a tramadol 2 or 3 times a month. Receptionist said Dr. Marshall will not accept anyone who is taking any type of pain medication. Furthermore, she stated there is NO doctor in Johnson County who will accept a new patient who is taking any type of pain medication."

"I called to ask if the clinic was accepting new patients. The receptionist was obviously inconvenienced by having to do her job. She let out a huge sigh and ask if I was trying to get pain medication. My response was No, but things must be bad if that is the first question you have to ask prospective patients. She proceeded to tell me again that I wouldn’t get pain medication. Just to be clear I am not on pain medication and as this was only two sentences in I obviously had not ask for any. I have been sick with what I assume is the flu for about five days so the fact that I was having trouble speaking loudly apparently upset her as well. I finally just told her I would try and find a doctor elsewhere. Dr. Marshall May be a fine physician but if she doesn’t get a new receptionist I can only assume she will lose a considerable amount of new patients."