PleasureLand RV - Ramsey

"I have waited to post this review until the buying season so it would be in the forefront at the most important time. I want to start out by recognizing this is a Dealer / Distributor. They are not the manufacturer. We as customers sometimes need to acknowledge that the people you are face to face with did not build the camper. We purchased an 18' travel trailer made by Keystone / Crossroads. We took off for a two week trip to Montana and came back with little more than a tent in functionality, and a list of about 24 items, big and small, on our repair list. Every one of them were manufacturer issues. Our Dream Team of Brian Armstrong in service, Andy Trout in service and Scott Bruce in Sales cared. Brian walked through every item on our concern list and detailed the service work order as needed. Scott followed through and always communicated when there was a gap in resources on the days I was looking for answers. Scott did not walk away for the next sale. Brian kept us informed of warranty communications with the manufacturer, the parts status and when he would get into the shop. We could afford to allow them the time needed to follow the process and get it right. Andy stepped in to back fill Brian during some of the most critical work. I can tell you that no matter who is driving your work order through, they are diligent, honest and forthright. We did get our camper back when they said we would. We did need to bring it back to the Tech for a minor tweak for something they could not know without using it. I look forward to using the camper to the fullest this entire coming season. I am comforted knowing that this dealer and all the staff we worked with (Brian Armstrong, Andy Trout and Scott Bruce) will address the issues in just the manner they would want to be treated or the way they would follow through for their own family members with any manufacturer issue. I was skeptical, but PleasureLand Ramsey provided a fair price at the sales desk, and stepped up to show how a Dealer can be distinguished from a manufacturer. Have a Great Season and rely on what I call our Trusted Three, Brian, Andy and Scott."

"I recently purchased a used Momentum toy hauler from Scott. All I can say is that I was very impressed throughout the entire transaction! Scott got the camper ready for a same day showing, gave us a very thorough walkthrough, and was not pushy in any way. There were a couple of things that needed attention on the camper and Scott did not hesitate to get them fixed. When it came time for the financing Sean went above and beyond to make sure everything was completed before I went out of town. He was even able to get the interest rate quite a bit lower than what my local credit union was offering. I will definitely be doing business with them again in the future!"

"We are now the proud new owners of an Imagine camper, all thanks to Duane! Duane made the process effortless and lots of fun! We had a plethora of questions that he answered honestly and completely. We would definitely buy from PleasureLand RV again! We love the fact that they are family owned and offer impeccable service. Thank you for helping us pick the camper of our dreams that our family can make memories with for years to come!"

"PleasureLand is truly a pleasure. We purchased a trailer, and it was so easy and hassle-free. Thank you all for a great experience. Update. Had to get a few things fixed. Set up an appointment, and I am super happy. Very friendly."

"PleasureLand in Ramsey was great to work with when we bought our new trailer. My husband started talking to Jesse online about a certain trailer that was on the lot and when we stopped in to see it, Jesse took the time to stay late and make sure all our questions were answered about the trailer. Everyone was very nice and helpful! Jesse went above and beyond to make sure everything was set correctly when we picked it up."