About the CVS
CVS is a versatile institution located at 3630 Central Avenue in Hot Springs, Arkansas, United States. This one-stop shop offers a wide range of products and services, including clothing, convenience items, pharmaceuticals, food, health products, and even a liquor store. Whether you're in need of everyday essentials or looking for a quick snack, CVS has you covered. With its convenient location and diverse offerings, CVS is the perfect destination for all your shopping needs.
Reviews of CVS
"Tonya in the pharmacy is a professional and I am so glad that they hired her! Going above and beyond is rare these days. I hope they know what a treasure they have."
"By far the best pharmacy experience we've ever had. My wife's doctor had to call in an emergency insulin prescription and the pharmacy reps were sooooo very helpful with coordinating everything we needed. HIGHLY reccomend this pharmacy. Michael is awesome!"
"If zero stars was possible I'd give it to the Hot Springs location. C.V.S. cooperate should look into this locations pharmacy employees. If my insurance did not make me use C.V.S. I would never come to this location. I get notifications saying my prescriptions are ready for pick up. When I arrive I'm told they are not and that I will have to wait for hours. This is a very common occurrence. They have charged my insurance for prescriptions that aren't even available for pick-up. Many of the staff are very rude. I believe it's because they want you to not use their store. It would be less work for them. I have been told to wait a couple of hours just to come back the next day to be told the same thing. What a waste of time."
"1 hour and 15 minutes after physician calling in meds post dental surgery, as I drove back from Searcy in pain, I tried to call to tell them to have my script filled upon arrival, I was on hold 13 minutes and 46 seconds. Got to the pharmacy, 3rd in line, waited. Told them I tried to call ahead, and that scripts were sent to them 2 hours ago. I waited. The staff has been cut, they are no longer 24 hours, and the night pharmacist once told me he filled most of the regular refills overnight. CVS has cut so many corners, having used COVID as the beginning of the excuse, there is no customer service anymore."
"Moses (the pharmacist) was rude, cut me off, and refused to listen to my questions. After all, why have a pharmacist if you cannot ask questions? Coke machines are the wave of the future for pharmacists! They kept waving me around their driveway, don't fall for that, instead when they say they'll be ready, park in their drive through, refuse to move. They try to make us pull around to keep their metrics happy, just like McDonald's... once your prescription is supposed to be ready and you've waited for a few hours this will be the ONLY way you'll get it. I'm going back to the friendly folks at Kroger's Pharmacy. I tell ya I miss the good old days when Dixie Cafe was there, at least the people were polite and the cinnamon rolls better. CVS is just some up-north yankee business that doesn't care about hiring people with good manners. Shut it down, pick up your bucket and go back to nantucket. We need a pastry shoppe here again y'all! Not some uppity drug store."
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