LaMettry's Collision, Inc. 1650 Motorplex Court, Chanhassen, MN 55317

"From the kind, empathetic receptionists (most of us have been in an accident with our trusted cars), to the adjusters and mechanics, they are helpful, explain the basics, and expedient in getting your car seen and blueprinted for your insurance company to reimburse you. Plus, they offer a Lyft ride and a reputable tow truck driver Matt that they use (and he was fast and knowledgeable as well)."

"Lamettry’s answered all of my questions and addressed any concerns I may have had early on. Great communication throughout the process! All of the staff was very friendly and at no time did I feel as though I was anything other than their number one customer. The repairs were top notch and when they were done the car looked brand new!"

"I would not recommend this place. Lacking attention to details. Vehicle was in their possession for 2 month due to supplies which I understand the delays it can create. There were paint chips when windshield was replaced. Their solution was touch-up paint. Could of caught it earlier and paint it while the vehicle was being painted. They missed headliner damage by the windshield. They tried to repair it, but concluded that it needed a new headliner. They also missed the most obvious window tint. Driver window was tinted, passenger side was replaced, but I guess they didn't see the driver window was much darker. Brought the vehicle back to touch up the paint by the windshield, headliner repair, and tint. Rental vehicle was on their dime since the missed it. Upon picking up the vehicle, they didn't think anything was wrong with the paint and headliner was not repairable. They had to order a headliner and communication went silent for weeks. Reached out to get the headliner replaced and sounds like it was just sitting at the shop. Had to pay for my own rental car for a job that should of been don't the first time. Now one of the dome light don't work. Did some troubleshooting and looks like they forgot to plug it in. After several trips to this shop, I'm very frustrated and can't trust the work will be performed correctly. Very disappointed in the work. I will not recommend this shop."

"Jim and his dedicated team of specialists were absolutely outstanding. I brought my BMW M5 in for a quick rocker panel fix and he addressed every single concern I had and more. Updates were sent every other day to my phone, and the car was completed in a timely yet detail-focused manner. The production manager at this location was also very on top of things regarding this job. The care from the senior BMW technician was top notch and the car was returned to me looking better than ever!"

"I had an awesome experience at this shop! Unfortunately my car ended up being totaled out but they did a great job coordinating everything with me and the insurance company for my total loss claim. Pics are from after they disassembled to do the most accurate estimate. Chad Swanson especially went way above and beyond working with me to ensure I got all my personal items out and everything I needed to get the best value out of my vehicle from the insurance company. Way to go Chad!!"