Ultimate Look Barber

"I was going to give 4 stars because the person we originally booked with was way behind. He sincerely apologized and said we can come back a little later or his other guy could do it. My 14yo, said sure that's cool. It was our first time, so it really wasn't a big deal. Well, my son gets in the car, mom, found my new barber!! Anthony was great! My son played it cool in the shop and all the way to the car. Then once in the car, mom this is a great cut! Thanks gentlemen!! Also, cash only....but they have an ATM"

"I appreciate that appointments can be made online. I chose Trig for my son because he had a lot of photos of kids. My son didn’t complain when he sprayed him with alcohol. The haircut was good. I don’t understand why kids cuts are so pricey in MN but I didn’t feel robbed like I did with other local barbers."

"I will preface this by saying I understand completely that unexpected things happen and plans change, but communication is the key. I booked an appointment 5 days ago for my son to go into the shop to get his haircut today at 12 noon. The appointment was accepted 5 days ago. Today (the day of the appointment) it was cancelled without any reason given. There was no direct number to call the barber so I called the shop. The person that answered was unprofessional by talking to me and talking to someone else in the background. So they did not give their full attention to the situation. I was told to text the number of the barber and as I was getting ready to say I do not have the number the person on the phone disconnected the line. To me customer service goes a very long way to not only getting new clients, but building those relationships with existing ones."