Walgreens

"Their pharmacy customer service is wonderful when you can get it. The problem is that they're chronically understaffed. They can't handle the business that they have, so I took mine elsewhere."

"1st encounter-I had called to find out what hours passport photos were completed and stopped in during those hours. The store associate that I spoke with, went on a rant about the customer before me. Then told me that the person that does photos was out. Then associate walked away. Came back 5 mins later and said she didn’t know what she was doing but would do the photo. After attempting the photo, she ran away again. What a mess. Found out she’s actually a manager. 2nd encounter- Tried to pick up prescriptions and was told it was being denied by my insurance. I called my insurance and they said it was never submitted to them. It took my insurance doing a conference call with me and Walgreens and insurance had to explain to Walgreens how to do their job correctly."

"A woman in the store accused young children of shoplifting. She called a kid short, and was bullying someone because of his height. And not to mention being very very discriminatory towards an African child. She was assuming stuff because of their baggy homeless looking clothes. And took pictures of minors, and, was following them around the store."

"If drugs didn't have such a nice markup this place would have gone out of business years ago. Waiting times are insane and the actual pharmacist reminds me of my first boss at Subway... Pretending to be "busy" with admin work while the techs and employees try to put out the dumpster fire that is the pharmacy. Two stars because of immaculate shelves. If half the effort was put into efficiency as was put into optics, I'd be a happy customer."

"My wife and I have had to get prescriptions filled recently on seperate occasions. In both our cases, even though our orders were sent in early in the morning, they weren’t ready until late in the afternoon. We’ll past the estimated time we were given on the phone and app. I can understand being short staffed, but it shouldn’t take this long to get a simple prescription filled."