Walgreens 1100 East Main Street, Russellville, AR 72801

"I was disappointed because Walgreens used to have electric carts for the disabled. They NO longer do"

"This is at a great location. As we know just like DG Stores... All Walgreens are not created equal. This is a clean and busy store. They are always on the cutting edge of pharmaceutical dispensary. They actually text you when your prescription is done, and ready for pickup."

"Just when you get a tech that knows how to run 2 insurance cards, they give you one that don't have a clue. Waste of gas EDITED TO UPDATE They did not give me my insurance paper back from DHS with our Medicaid numbers on them. I called about it and they SHREDDED the ONLY INSURANCE PAPER I HAD WITH OUR ID's.. didn't even call me"

"This is the worse place I ever found in my life (Pharmacy) to refill the prescription. They are unprofessional, they don't care about customers, they don't run the insurance. They asked me to pay out of pocket even if has 2 insurances. They said they don't have time to request for authorization, they can start processing it but meantime asked to buy paying out of pocket, or no medicines. They don't help you, they give a hard time. They also asked me to repeat sentences many times and said did not understand what I was saying. They know that I am not native English speaker I believe they try to give a hard time as much as possible. I also see the way that they chatted and waving their hands inside they were making a fun of me. I felt bad. Then, I came back home and checked their reviews and I am not the only one person treated like badly. I'd recommend don't go this place. They treat you badly. They should at least treat people humanly. I need to change the place for my prescription."

"I have plenty of time left to wait in their drive-thru, so I have time to tell you, heart-to-heart: DO NOT FILL YOUR PRESCRIPTIONS HERE. You will be waiting for over an hour. I would move mine if I still could. They often fill my prescriptions for the wrong and different amounts, meaning I have to come back multiple times a month for each medication since they are all different day supplies. That means another hour long wait each time. I once found out after one such wait they never called my insurance to see if something would be covered before filling it; it took several days to get a version that was covered, and in the meantime I suffered without. They laugh in your face at the slightest hint you may be upset at the horrible customer service. Don't even bother trying to call, either; you won't get to a real person after hours of trying. If you're already stranded here, go in person and just try to stomach their sneering grins. You may think this is a typical upset review exaggeration like I did, but please, heed me; I tell no lies. Avoid this place if you can help it at all. Still waiting after typing all of that, by the way."