Fantastic Sams Cut & Color

"Went in to get a haircut and color and when told the stylist Ana that I had dye all over my face her response was it will wash off in a couple days. When my hair was completely dry and hour later I ran my hands through the back of my head and she never rinsed the conditioner off my hair. Upon washing that off myself THE WHOLE back of my neck is full of dye. These services are not cheap and while going to fantastic sams you aren't getting high end salon quality you still expect your HAIR to be completely rinsed and not have dye all over your head and neck"

"A person needs a haircut every once in awhile. I had great results until this last time. I won't dock a star because she rushed through the cutting and the annoying fan constantly blowing on me. I just won't use that person again."

"I asked for layers and she gave me a Mullet horrible experience I’ve been trying to grow my hair for years and now I have to do so again. I don’t recommend it. The person who cut my hair was very nice but is terrible at her job from my experience. - Update they reached me out and fixed my hair they were very understanding and nice. Thankyou :)"

"Went in for a cut with Amber after my regular stylist (different salon) canceled last minute. Not only did she give me a beautiful cut, but she was able to work in a root touch up while I was there, and matched the color perfectly! Will definitely be going back."

"Went on July 12th. Made appointment via the web for master stylist Missy as I want someone who is experienced. We spoke that I wanted 1.5 inches off and blended layers to frame my face and she said she could do it. When she finished cutting my hair she scrunched the bottom and sprayed and dried it with the defuser. I thought it was strange but ok. I paid the master stylist price and tipped $10. When I got ready to go to the mayo the next day I realized she had chopped my hair and upon realizing how short she did the first layer she left the bottom layer 2 inches longer. That was why she scrunched it. It was to hide what she did. I went to my fantastic sams in baxter and my hair stylist was shocked. She had to cut off 5 more inches to make it a decent cut. I called and the manager said they give you 7 days to complain, I waa past that date. Said she would talk to the owner and call me back on Friday. This is Saturday and no phone call. I would never go back, after all who would be fixing "Master Stylist Missys" horrible mistakes? I highly suggest avoiding that shop if you value your money and your looks. The first photo is July 1st before Missy. The next is my result. The next 6 are taken at the fantastic sams in baxter where I went to Bobbi to get it fixed. The last is the end result of her having to cut it shorter than I have had it since I was 22. AVOID MISSY AT FANTASTIC SAMS IN BLAINE!!!! As to the resolution "Lindsey" called me and said they were sorry this happened to me and the pictures helped her to understand how bad the cut was. I was to give her my address, which I did, as she was going to refund my money and take this as a coaching moment for their stylists and staff. The only coaching moment I had there is to advise people to stay far far away. I received an extremely bad haircut and a very bad attitude from the store manager. I received $31.00 in the mail today. I hope Missy enjoyed the $10.00 tip. Very poor business!!! STAY AWAY FROM THEM - YOU'VE BEEN WARNED! Good Luck if you don't"