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Imagine Smiles
10729 Town Square Drive Northeast, Blaine, Minnesota, United States
About the Imagine Smiles
Imagine Smiles is a leading dental institution located at 10729 Town Square Drive Northeast in Blaine, Minnesota. Our team of experienced and caring dentists are dedicated to providing top-quality dental care to our patients. From routine cleanings to cosmetic procedures, we offer a wide range of services to help you achieve a healthy and beautiful smile. At Imagine Smiles, we prioritize your comfort and satisfaction, ensuring that your visit is as pleasant as possible. Schedule an appointment with us today and let us help you imagine the smile of your dreams.
Photos of Imagine Smiles
10729 Town Square Dr NE Suite 150, Blaine, MN 55449, United States
Opening hours of Imagine Smiles
Monday:
07:00 - 17:00
Tuesday:
07:00 - 17:00
Wednesday:
07:00 - 17:00
Thursday:
07:00 - 16:00
Friday:
07:00 - 12:00
Saturday:
Day off
Sunday:
Day off
Reviews of Imagine Smiles
"First I will say that this is not from a patient perspective, I am not a patient but yesterday I got to see exactly how the staff treat others. My 5 year old granddaughter sees a therapist at the clinic next door. After her appointment she had a melt down in the common hall she was crouching and screaming, the therapist and I were unable to approach her without escalating the situation. During this one of the dental staff came out a side door and scolded my granddaughter telling her to stop screaming and be quiet because she was alarming patients. This was really not needed, she should have approached us to problem solve as this just escalated the issue. My granddaughter then started screaming and crying again and the same staff came out and told her to be quiet and then told us very rudely to quiet her down or move her away from there because she was upsetting people. This was shouted down the hall to us instead of approaching us. My granddaughter has severe ptsd and neurodevelopmental disorder with developmental delays. Yes, she shouldn't be screaming but she was not in control to be able to stop. We were not able to deescalate the situation without causing further trauma. I really feel the staff could have shown more tact and compassion in this situation."
"Had a great visit! Brought my mother here for the first time. 3 years ago she got dentures made at another dentist and they never fit. She had a terrible experience with this pervious dentist. We saw Dr. Ellis at imagine smiles and she took great care of my mother. She was able to get the dentures fitting better but unfortunately can’t get them perfect. So they gave us a couple options and what to do next with pricing and what insurance covers. From start to finish everyone made us feel welcome and comfortable. And their office is very beautiful and inviting. Great Job everyone at Imagine Smiles!!!"
"My family (Sister and her kids) and my my own family (6 kids) have been seeing Dr Greene for many years. I absolutely love him, he’s very kind, his mannerisms are wonderful and he’s been great with the kids. The first several years everyone else (Hygienists and office staff) were also incredibly nice. However, just within the last year I’ve had the worst experiences in my entire life, with his staff. For starters, one hygienist came into the lobby, and tells my husband, referring to our 13yr child with braces, “Her brushing is Horrible”. That struck me as very unprofessional, especially after finding out that she was very short tempered and ill mannered with my daughter. I spoke to the office manager, and she did apologize and said she would rectify it and not have that specific person seeing my kids anymore. So we moved on. Until, a couple months later an office staff calls me regarding our bill from the kids prior cleaning. When I asked for a call back on Friday, she responded “are you gonna answer my call Friday”- that was very unprofessional and rude, but I then answered her kindly and reminded her that I literally just answered my phone. Why wouldn’t I Friday. Then she goes on to express her frustration at the fact that we hadn’t paid our bill, from months prior. Yes I fully take responsibility that we hadn’t paid our bill, and it was months old. MONTHS only, I tried explaining our situation financially and apologizing (considering we’ve been patients for years and have ALWAYS paid our bills. Late yes, but paid them. After I explained this to her, she responds “I don’t have sympathy for ignorance” that is what was said to me by an office member of this facility, upon me trying to be raw and open with her. She has NO idea the trials my family has and was going through, and even still, I wasn’t looking for sympathy.. I was only trying to explain that, the only reason we hadn’t paid it is bc of our hardships, not bc we didn’t care. Again, her response “I HAVE NO sympathy FOR IGNORANCE” how can someone feel so inclined to be so rude. I again, talked to the office manager, at first her response is “well that’s her job and your prob her 10th call and most of them haven’t picked up”. Well I’m sorry, if one can’t do her job respectfully, then She shouldn’t be doing it at all. I recently had to take my kids back for another cleaning- and the office staff is just cold, and rude. I truthfully have never felt so undermined due to our financial differences. I honestly feel like we are looked at as “beneath them”. If we paid our bills on time, then maybe our family would be treated well again. It’s sad, I thoroughly enjoyed having Dr Greene on as a part of my kids dental care. But I don’t want my kids to ever feel as if they’re gonna be treated poorly due to a lack of good brushing, or financial hardships. Today was the icing on the cake, when my 13yr old had to go back, and had extreme anxiety about going, due to how she was treated last time. It don’t cost a dime to treat people well, and I do wish we had more stability so I wouldn’t have ever had to feel that way. But it is what it is now."
"I love this place! Everyone is so professional yet friendly and act like you’re best friends. Front desk is so kind and knowledgeable about insurance. I was having some pain from an infection and they got me in the very next morning. The doctors and nurses talk through everything they’re doing, give you all your options and their pros and cons while considering your whole health, not just the conventional, temporary fixes."
"The issue I brought to Dr. Green and the staff was unusual and outside the realm of normal dentistry. I was absolutely delighted with the knowledge shared with me and the professionalism of the staff. I never felt that I was being rushed through and Dr. Green took the time to be complete with me. This was a refreshing change from the typical medical experience. Their clinic is the nicest medical facility I've ever seen as well, very warm, comfortable, and friendly. You might think that because of that they would be ridiculously expensive. Not so though, their prices are very reasonable. I would heartily endorse Dr. Green and Imagine Smiles."
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