Walgreens 3251 West Sunset Avenue, Springdale, AR 72762

"I was given 20 out of 30 of my controlled substance and I am just supposed to take their word that they checked the cameras and counted right. I think there needs to be a higher authority level claim portal, for checks and balances sake. The way it is setup now, the person in on it could be the guy saying everything on camera looked good. Maybe someone broke into my car and only took 10 of them out of the bottle? Where did they disappear to? I will have to count the pills before I drive away I guess going forward. Hopefully the next victim reads this review and knows they are not alone. If I was one or two short I could believe maybe I took a dose twice but an even 10, nope. I didn't accidentally take too many 10 times. My spouse is not swiping them etc..."

"Rude, Angry, Hateful and Violent. That is the experience we had Saturday 3/09/2024, the young lady working the counter was rude un-helpful and offered no assistance or help, and when we asked for the 5th time to see the manager she punched the wall and stalked off. We called Collier Monday morning they were having the same issue as Walgreens but they offered options and come up with a resolution in seconds. We called to get the prescriptions moved and another lady answered at Walgreens and was rude from the beginning until she hung up on us. Walgreen's has lost our business forever. If I could post this with zero stars I would."

"Horrendous service at pharmacy! The pharmacist and pharmacy techs treat elderly like they are not even human. When asked a question about an elderly man's prescription, the pharmacist huffed and puffed in annoyance that she had to answer, then denied service to a sweet elderly woman because she had an "attitude" last time she was in apparently. What?!?! The pharmacist here is an absolute joke! She is rude and her negatitive attitude has spilled over to all the techs who work there. What happened to customer service or human decency? At least treat others the way you want to be treated, even if you can't muster up the courage to fake a smile!"

"Phone system is corporate, not the retail store. Please base these reviews on in store experience which for me, is aways exemplary! Pharmacy is on top of all our meds. Mirna is an excellent Manager and Tanner is a "highlight pharmacist " He exceeds what is expected of his degree in pharmaceuticals. Jose has SKILLS when it comes to customer service. That smile and his laughter are things to look forward to. It's 2024 everyone! Let's start looking for the positive side of Walgreens."

"The automated phone system is the worst. Their app is not much better. The wait in the drive through and in the pharmacy is so slow. For which I don’t understand, for I see so many people working behind the counter. It just doesn’t happen to have a good flow. Maybe they have a high turnover with staff right now, idk. They also have a reminder through text and automated calls that your refill is ready which nice. And the people at the register have always been very nice. It is a very busy location."