Alpine Dental,

5237 Douglas Dr N, Crystal, MN 55429, United States

"I love Alpine Dental! Friendly staff from door to door, especially my Hygenist Laura, she is gentle, fast, and thorough. In addition to my care, she also treats my kids who can be challenging, she is calm, patient, and explains every step of the process. Dr Amstrup is energetic and has excellent patient-side manner, I can't say enough good things about this practice!"

"Great Dental practice! Had to recently switch dentists, and I was so pleased with the professionalism, friendliness, and expertise. Bonus A+ for no shady random extra treatment recommendations. Just perfect cleaning and quick exam! Love them!"

"Exorbitant, Neglectful, Inadequate - Overall Worst place to go. The dental cleaning experience at this establishment was not only exorbitant but also neglectful and inadequate, making it an overall worst place to go. If you are reading this, take my word and never visit this place. They are fraudulent. Let me share the whole story for you to make an informed decision. I had a dental cleaning appointment. At reception, the lady was nice and did all the paperwork politely. When I went to see the nurse, I specifically told her that I only wanted to do what my insurance covers. However, she gave me an estimate that, sir, sorry, but you will end up paying $202 on top of your insurance. Despite my reservations, I agreed and said to go ahead and start the procedure. They completed the first half of the cleaning, and upon returning to the front desk for check-out, the receptionist handed me a bill of $175. I was slightly surprised, as the whole estimate was $202. I assumed they probably charged me less for the second half, so I requested to the receptionist that I'll pay the whole bill after my second visit. Then, a day before my second visit, they sent me a bill of $230, with overall charges of $1149. The amount paid by my insurance was $436.72, and I owed $230, according to the bill. I called them and asked why I got the bill of $230.48 when I was billed $175 during my check-out on the day of service. They told me that, sorry sir, but the lady who was billing you on the day didn't give you the full bill for some unknown reason, and this is your final bill for the first visit. I was shocked by how they convinced me by giving the estimate of $202 for the whole cleaning process and ended up charging $230.487 only for the first visit. They didn't have any explanation for this, and I had to cancel the second visit to avoid another $230 (or probably more, as they would have made some excuse regarding one of my cavities and ended up charging way more - who knows). Now, let me add the worst part - Their dental cleaning sucks - I asked the nurse to show me the pre and post-cleaning photos to verify the level of cleanliness, and she only took a photo of the front 2 teeth and showed it to me. After coming home when I checked, I hardly noticed any difference, and I was planning to discuss this during my second visit, but now I won't as I am canceling my second visit. Please save yourself from this cheating. I'll inform my co-workers at work not to visit this place, as unfortunately, this is one of the places covered under my insurance. If I have the option, I'll give feedback to my insurance company as well to remove this clinic from their list. Shameful."

"This is an amazing Dental Office. Vi at the front desk literally knows EVERYTHING ABOUT EVERYTHING regarding insurance coverages and billing. The staff is incredible. The Dr.’s are top notch. Highly recommend."

"I switched to Alpine Dentist in 2023 after moving to the neighborhood. I am SO HAPPY with my choice to make a switch! My new hygienist was like an oral anthropologist - "did you have an accident on this tooth as a child? Did you have braces? I can tell by [this and that]. You must have had a retainer here." She educated me about my mouth, and very kindly/diplomatically shared that my previous dentist and hygienist weren't doing a good enough job at cleaning my teeth during my bi-annual appointments. They noticed a tooth with an old cap from childhood that didn't match the rest of my smile, told me they could fix it, and were able to tell me my out of pocket cost immediately. My previous dentist told me there was nothing they could do, so I hadn't been planning to ask about it in the future. They got me in quickly to put a new filling on the tooth, it matches my smile perfectly. The staff at the front desk are kind and friendly, and I've been seen on time for both appointments. There has been excellent communication prior to and after appointments. I'm really pleased with Alpine Dental, and recommend them!"