Simonson's Salon & Spa

"My 5 year old daughter decided to be her own stylist today as she wanted to have short hair! I called Simonson's immediately and got in with Alexis (Alex). She was so fun, kind, attentive, and ensured that her hair looked natural. My daughter LOVES her short hair!!! Thank you, Alex!!!!"

"Went for a hot stone body massage! Simple, didn't want anything extra. Looked at prices online prior to booking and then booked online. What they don't tell you online is that your price can go up (substantially) depending on who you get as your massage therapist and you really don't get the option of knowing who your getting or how much more that will be. The prices reflected online should tell the full story and to not do that is a little deceptive in my book."

"The staff were all so nice and friendly! I had a facial with Brandi and she was great! She was very knowledgeable with explaining the process and helped with product recommendations. She was very easy to talk to and made it a nice relaxing process. The whole experience was amazing! I actually won a gift card for this salon and don’t live in the area, but would love to go back for the amazing service!"

"My husband wanted a fade style haircut and I convinced him to go to Simonsons instead of a lower end salon since I’ve always had a good experience. He came home with easily the worst haircut he’s ever had, wasn’t shown the back of his head with a mirror and my message was left read with no response. Thank god for hats. We will both be looking for a new salon. Edited to add that a few days after this post they reached out and issued a refund."

"DO NOT GET YOUR HAIR CUT HERE. Buyer beware! HORRIBLE experience. HAIR IS COMPLETELY UNEVEN. Very unprofessional hair stylists who do NOT know how to cut hair. Incredibly in-experienced staff! Stylists cannot cut a straight line, nor do they recognize what a straight line looks like. Came here for the first time last Saturday for 1.5 hours and Rallie cut and messed up my hair. That was not a good impression. My hair is now DAMAGED, FALLING OFF and you cut my hair in half (more like shreds) when all I wanted was my hair to be in long layers and one length! Just a nice trim... If you lift up my hair, you will see all the flaws, the mis-alignments and now I have crazy static and the hair just keeps falling.... Had to re-schedule another appointment for a new stylist to RE-CUT my hair and spent 2 hours here with Hannah. My hair is still UNEVEN and in shreds. I was DIRECTING her the entire time, "You missed a spot. It's right here. Can you cut this? This looks un-even. It's still not straight." Had to beg her to have another stylist named Miranda (master stylist) try to correct my hair and even she couldn't see it was NOT straight. Stylists are lazy and don't care about making it right! I asked for my money back at the concierge desk and they have not returned a dime. LIARS! Yes, your receptionist told me, to my face, "YOU WILL GET A REFUND." I spoke to the manager named Miranda and it's not their policy to refund. What kind of policy is that? She even asked me to text her photos of my hair so that she can see why I don't think it is straight. I am happy to post the photos on the internet. Just give me my money back so I can go elsewhere to fix YOUR mistake! Does it really make sense for me to return THREE times for you to FIX my hair?!!!!! It should have been cut right the FIRST time. I will NEVER return here and would NOT recommend to family or friends. WHY WOULD I WASTE ANOTHER MINUTE WITH YOUR SALON? Are you kidding me!!! Un-professional by all means! Is it really that hard to return my money back? Is it really that hard to cut a straight line? In-experienced hair stylists.. THREE people cut my hair. Horrible first time experience. Never returning. Horrible policy. Horrible service. Don't trust them with your hair."