Great Clips 15850 87th Street Northeast, Otsego, MN 55330

"Patty has been cutting my hair for years. She is personal and professional and always listens to what I want in my cut."

"I am terrible with names, The girl with the watermelon tattoo. I think her name is Heidi, maybe it was Holly? Either way, best haircut I've ever gotten. There is a reason this location has long wait times. It's worth the wait!"

"I have gone to this Great Clips since it opened. Always decent service and have used the app religiously. Unfortunately, there is no common sense customer service being used any longer. If you check in online and then get delayed due to traffic, they kick you off and won't make any exceptions. I understand this may be policy of the company, but you would think there be a little understanding for someone who has been going there for years. Then I walked by one day while shopping and although the app said that there was a long wait, I saw nobody was there, and since I myself had had been kicked in the past, I figured I would see if I could get in. Nobody in the store, but a long waiting list with no one checked in. I was told that I could not check in . So basically I left and there's probably a hairdresser standing there waiting for someone that had checked into walk in. Just seems like a very strong lack of customer service. That is fine. There are plenty of others to go to. It's just sad."

"MIKI always does a great job. Friendly, and listens to what her clients want. Shop is welcoming and always clean."

"We come here a lot, it's just always a wait but using the app helps!"